Cardiff · Wales

Tile Repair for Pontcanna homes

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Pontcanna and across Cardiff. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Pontcanna

About our tile repair in Pontcanna

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. Whether it’s discontinued tiles you can’t replace and drill holes from removed fittings, we can normally put it right.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Pontcanna (CF5, CF11, CF14)
County
Cardiff
Cover
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Updated
23 October 2026
Speckled stone tiles with chips repaired to match the pattern

Pontcanna and nearby

Pontcanna is about 1 mile north-west of Castle, in Cardiff. Clients in Pontcanna get the same service as everywhere else we cover: a fixed price from your pictures, then a visit to do the work. We work in 91 places in Cardiff, from the larger towns to small villages.

All of CF5, CF11 and CF14 is within our area, from the main roads to the quietest streets. You will find streets such as Gray Lane, King's Road and Severn Road. You’ll find Pontcanna on the A4119, which makes it straightforward to reach. Neighbouring places we cover include Llandaff (1 mile west), Victoria Park (1 mile south-west), Canton (1 mile south-west), Pwll-coch (1 mile south-west) and Fairwater (2 miles west). Within a short drive, we also cover St Mellons (5 miles north-east), Llanrumney (4 miles north-east), Morristown (4 miles south), Cogan (3 miles south), Old St Mellons (5 miles north-east) and Pontprennau (4 miles north-east).

Near you in Pontcanna

Around Pontcanna, we work in homes near Centre for Occupational and Health Psychology, St Mary's R.C. Primary School and The Halfway pub, among other places. Other local landmarks include Fitzalan High School (1 mile south-west), Cathedral Road Calvinistic Methodist Chapel (less than half a mile south-east) and Llandaff Fields (within half a mile west). Pontcanna’s nearest station is Ninian Park station, roughly 1 mile south of the centre. Nearby you will also find St David's Hospital (0.7 miles south-east) and Bishop's Palace (0.7 miles north-west). The countryside around Pontcanna includes Roath Park Lake and Cock Hill.

Map of Pontcanna © OpenStreetMap contributors

DIY kit or professional repair?

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

A DIY attempt is not a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.

When to call us in Pontcanna

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Get in touch if you’ve noticed:

  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Damaged tile edges

Comparing quotes

  • The length of the guarantee and what it covers
  • What happens if they find more damage
  • What protection goes down before work starts
  • If travel is included in the price

Our hiring checklist

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. A repair usually costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why Pontcanna clients choose us

  • No extra charge for your area
  • We’ll tell you if it’s not worth repairing
  • Accredited with CHAS, Constructionline and SafeContractor
  • No need to remove anything

Read our prices page.

Landlord and trade work in Pontcanna

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.

Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

What affects the price in Pontcanna

Prices start from £95. You won’t pay by the hour. The price is based on:

  • How much damage there is
  • Unusual colours or finishes
  • How easy the damage is to reach
  • The material

Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Send pictures for a quote

Photographing the damage takes a minute, and it saves a visit. Please include:

  • Natural light rather than flash
  • A picture taken from further back
  • Any earlier repairs or coatings
  • Any details about the material

We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.

Questions from Pontcanna

Is there a call-out fee?

There’s no separate call-out charge. Your fixed price includes everything.

What happens after I send photos?

We review the photos and send a fixed quote with dates.

Does someone need to be in?

We need someone to let us in. You do not need to watch us work.

I’m a tenant. Can you help?

Yes. Ask your landlord first, and we can send them the quote if that helps.

How much does tile repair cost in Pontcanna?

Repairs from £95. Every job gets a fixed price based on photos of the damage. Send a close-up and a photo of the entire item and your postcode.

Do you do work for letting agents?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Can you quote from pictures?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Can you repair something that is been repaired before?

In most cases. We remove the old repair before doing a new one.

How it works

You do not need to empty the room. Everything we use comes in the van with us, lay protective sheets and get going once we have agreed what we are doing. Most jobs take a morning or an afternoon, and you are welcome to carry on with your day while we work.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Avoid using the area for a few hours before we arrive
  • Keep children and pets away from the room on the day
  • Tell us about parking, stairs or access

How to get a price

Send us a photo of the damage and a wider shot of the whole item, and tell us you’re in Pontcanna, and we will reply with a fixed price.

Get a fixed quote

Advice

What we cannot put right

We’ll always be straight with you, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before you book.

Surfaces we repair

  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles
  • Marble
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.