Cardiff · Wales
Tile Repair in Pontprennau
Damaged tiled area in Pontprennau? We put it right where it is, mix the colour on the day and guarantee the work for a year.
- Repairs from £95
- Cracked floor tiles
- Discontinued tiles you can’t replace
How we handle tile repair in Pontprennau
If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. Whether it’s chips from dropped pans and tools and discontinued tiles you can’t replace, we can help.
The work is covered for a year after we finish. If anything is not right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Pontprennau (CF23, CF3, CF14)
- Area hub
- Cardiff
- Cover
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so there are no surprises on the day.
Why book with us
- CHAS and Constructionline accredited
- One price list for the entire UK
- Honest advice, even when it means no job
- Nothing taken out or refitted
Take a look at our prices page.
About Pontprennau
Pontprennau is about 3 miles north-east of Cardiff, in Cardiff. Book a date that suits you, and you will know when to expect us, so there’s no waiting around. We work in 91 places across Cardiff.
Our visits in CF23, CF3 and CF14 work the same way as everywhere else we cover. From Pentwyn Road, Ty-Draw Road and Parkwall Road or anywhere nearby, we can come to you. We also cover the places around Pontprennau: Pentwyn (1 mile south-east), Llanedeyrn Village (1 mile east), Llanrumney (1 mile south-east), Old St Mellons (1 mile east) and Lisvane (1 mile north-west). We also work in nearby towns such as Cardiff (3 miles south-west), Ely (6 miles south-west), Castle (4 miles south-west), Adamsdown (4 miles south), Roath (3 miles south) and Splott (4 miles south).
Landmarks near Pontprennau
Our customers here include homes close to Toby Carvery pub, St Edeyrn's Church and Pontprennau Primary School, among other places. Pontprennau’s nearest station is Llanishen station, roughly 1.8 miles west. Further afield, we also cover the area around Cefn Mably House (1.3 miles north-east) and Regimental Museum of 1st The Queens Dragoon Guards (3.2 miles south-west). For a walk, there is Roath Park Lake and Glamorgan Canal / Long Wood.
What tile repair costs
Repairs from £95. Prices are worked out job by job. The main factors are:
- What kind of damage it is
- Access to the area
- How much damage there is
- Previous DIY repairs that have to come out
Compared with replacing, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Getting a price from pictures
Phone photos are fine, there is no need for anything special. Make sure they show:
- A picture taken from further back
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
- Natural light rather than flash
There’s no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.
Pontprennau: your questions answered
I’m a tenant. Can you help?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.
Which areas do you work in?
Across the UK. Our prices are the same everywhere.
Do I need to be at home?
Yes. We need access to the room while we work, at a time that suits you.
What if the damage is worse than the pictures show?
It’s rare, but if it happens we talk to you first. The price only changes if you agree.
Can you quote from photos?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
Is my repair covered?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Are there extra charges for Pontprennau?
We do not add a call-out fee. Your fixed price includes everything.
Is a repair better than a new one?
Typically, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
What we cannot put right
We will always be straight with you, so here’s what a repair will not do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before booking.
What we work on
- Marble
- Natural stone & granite
- Ceramic tiles
- Floor and wall tiles
- Porcelain tiles
Landlord and trade work in Pontprennau
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.
For anyone letting property in or around Pontprennau, we can repair and quote for several addresses together. Just send photos for each address and we will come back with a combined price.
What we do, step by step
We turn up at the time we agreed with you and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. Most visits take a morning or an afternoon, and we leave the room as we found it.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Tell us about parking, stairs or access
- Have a window or extractor fan available
- Make sure the area is dry
How to get a price
Upload pictures of the damage and one of the entire item, with your CF23 postcode, and we will reply with a fixed price.
Advice
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Signs you need tile repair in Pontprennau
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Look out for any of the following:
- Discontinued tiles you cannot replace
- Damaged tile edges
- Cracked floor tiles
- Chips from dropped pans and tools
What to look for in a quote
- If travel is included in the price
- What happens if the damage is worse than the pictures show
- How long the guarantee is and what it covers
- What preparation is included
Towns and villages near Pontprennau
Other services in Pontprennau
About our accreditations · Every repair comes with a one-year guarantee.
