Newport · Wales

Tile Repair for Ponthir homes

Tile repair for Ponthir, without a refit. Get a fixed quote from your pictures, then we come to you.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Ponthir

Tile repair in Ponthir, done in place

A loose or rocking tile may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. If you are dealing with drill holes from removed fittings and chips from dropped pans and tools, we can generally put it right, on floor and wall tiles, natural stone & granite and ceramic tiles alike.

Whatever the size of the job, you get the same one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Location
Ponthir (NP18)
Region
Newport
Cover
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Ponthir questions

How do I book?

Some pictures, your postcode and how to reach you. On the day, access to the room.

When can you do it?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

What areas do you cover?

Everywhere in the UK, Ponthir included. Travel is included in the price.

Can pets and children be at home?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

What happens after I send photos?

We review the photos and send a fixed quote and the next dates we have.

Signs you need tile repair in Ponthir

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Look out for any of the following:

  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace

Comparing quotes

  • Whether the price is fixed and includes VAT
  • What happens if the damage is worse than the pictures show
  • Whether a trained technician does the job
  • What preparation is included

Our hiring checklist

What affects the price in Ponthir

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • The material and finish
  • Doing more than one item at once
  • How many areas need work
  • Where the damage is and how we get to it

Our prices are the same across the UK, with no extra for Ponthir. The job itself decides the price: how much damage, what it’s made of and how many items.

Quotes from your photos

Most quotes are done from pictures alone. To help us price it:

  • Daylight if possible, and no flash reflection
  • Your postcode, so we can check dates
  • The material, if you know it
  • A coin or ruler next to the damage for scale

We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Honest limits

We would rather lose a job than do one that won’t last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we repair

  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Porcelain tiles

Can I fix it myself?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

Where we work around Ponthir

Ponthir is about 3 miles south-east of Cwmbrân, in Newport. Whether you’re in the middle of Ponthir or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Ponthir is one of 69 places in Newport we cover. We work right across the region, from Ponthir to Birmingham (74 miles away).

We cover every part of the NP18 postcode area and the streets around it. Streets in the area include Station Road, Moyle Grove and Caerleon Road. Ponthir is on the B4236, which makes it straightforward to reach. We also cover the places around Ponthir: Llanfrechfa (1 mile north-west), Caerleon (1 mile south), Brynglas (2 miles south-west), Llandegveth (2 miles north) and Bulmore (2 miles south-east). Larger places within reach include Newport (3 miles south), Victoria (3 miles south), Stow Hill (3 miles south), Maindee (3 miles south), Gold Tops (3 miles south-west) and Barnardtown (3 miles south).

Around Ponthir

Locally, our jobs take us to homes close to The Star Inn, Church Of All Saints and Boating Lake Park. Also close by are Ponthir Church in Wales School (within half a mile north-west) and Caerleon Comprehensive School (1.4 miles south). Ponthir’s nearest station is Cwmbran station, about 2.6 miles north-west of the centre. Further afield, we also cover the area around Graig-yr-Eurych Castle Mound (0.5 miles west) and Caerleon Roman Fortress and Baths (1.6 miles south-east). The countryside around Ponthir includes Somerton and Lodge Hill.

Map of Ponthir © OpenStreetMap contributors

The process

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a morning or an afternoon. If anything looks different from your pictures, we’ll talk to you before going ahead.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Keep pets and children out of the room while we work
  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before

Getting a price

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Related advice

Repair or replace in Ponthir?

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Why Ponthir customers choose us

  • Same prices wherever you are
  • Rooms protected and left tidy
  • Every repair guaranteed for a year
  • No need to remove anything

Take a look at our full price list.

Landlord and trade work in Ponthir

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

Landlords, letting agents and housing providers in Ponthir use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.

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About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.