Newport · Wales

Tile repair in The Village, Newport

Tile repair in and around The Village: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for The Village homes

Tile repair in The Village, done in place

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so there is no need to hunt for a matching tile. Common call-outs are for damaged tile edges and cracked floor tiles, across ceramic tiles, floor and wall tiles and natural stone & granite.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Area
The Village (NP18, NP19)
County
Newport
Cover
One year on every repair
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026

Common problems we fix in The Village

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

People usually call us after spotting one of these:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

Questions to ask before booking

  • When it can be used again
  • How long the guarantee is and what it covers
  • How to care for the finish
  • Whether a trained technician does the job

Choosing a repair company

Should I try a DIY kit first?

A DIY attempt is not a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

Landlords, agents and businesses in The Village

For anyone letting property in or around The Village, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

Repairing versus replacing in The Village

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. The price reflects the work involved, not your postcode. You will see the full price before booking.

Why us?

  • Repair technicians who travel to you, UK-wide
  • Honest advice, even when it means no job
  • One visit for most repairs
  • No need to remove anything

Read our pricing.

When a repair isn’t the answer

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

What we work on

  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles

Common questions in The Village

Can you repair a cracked floor tile without replacing it?

Generally, as long as it’s still firmly stuck down.

How much does tile repair cost in The Village?

Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Is repairing better than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.

Which areas do you work in?

All of Newport, and the rest of the UK. There is no extra charge for travel.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

I rent my home. Can I book you?

Of course. Check with your landlord; we can send the quote to them too.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What tile repair costs

Prices start from £95. A fixed quote means you know the cost before you book. We take into account:

  • Whether old repairs or coatings need taking off
  • What kind of damage it is
  • Where the damage is and how we get to it
  • How many areas need work

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Quotes from your pictures

When you take your photos, a few simple things make all the difference:

  • Details of any past repairs
  • The material, if you know it
  • Good light, ideally daylight, without flash glare
  • A coin beside the damage so we can judge size

Send us photos of the damage and a wider shot of the whole item, and tell us you’re in The Village, and we’ll come back with a fixed quote.

The process

Once we’re through the door, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Let us know which floor the room is on
  • Open a window if you can
  • Keep pets and children out of the room while we work

Getting a price

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

Get a free quote

Read more

Our work in The Village

The Village is about 1 mile south-east of Caerleon, in Newport. Jobs in The Village are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day. Our repair technicians cover all 69 towns and villages in Newport, from the larger towns to small villages. We work right across the region, from The Village to Birmingham (75 miles away).

All of NP18 and NP19 is within our area. From New Road, Isca Road and High Street or a nearby road, we can come to you. If you’re just outside The Village, we cover Bulmore (1 mile north-east), Caerleon (1 mile north-west), Langstone (2 miles east), Ponthir (2 miles north-west) and Brynglas (2 miles west). We also work in nearby towns such as Stow Hill (3 miles south-west), Pillgwenlly (3 miles south-west), Clytha Park (3 miles south-west), Stow Park (3 miles south-west), Rogerstone (5 miles west) and Caerau Park (3 miles south-west).

Local landmarks in The Village

We visit homes around The Bell Inn PH, Charles Williams Church in Wales Primary School and Caerleon Comprehensive School, among other places. The nearest railway station is Newport (South Wales) station, roughly 2.5 miles south-west of the centre. Other landmarks nearby include Caerleon Castle (under half a mile north) and St Cadoc's Hospital (0.9 miles north-west). Open spaces near The Village include Chepstow Hill and Somerton.

Map of The Village © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.