Staffordshire · England

Tile Repair in Poolend

Problem with your tiled area in Poolend? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Poolend

Tile repair in Poolend without replacing anything

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you don’t need to find a spare. Typical jobs include discontinued tiles you can’t replace and chips from dropped pans and tools, across porcelain tiles, marble and floor and wall tiles.

The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Poolend (ST13)
Area hub
Staffordshire
Guarantee
One year on every repair
Quote
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Page updated
23 October 2026

Questions from Poolend

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Do you work in Poolend?

Yes. We work across the UK and travel to Poolend and the rest of Staffordshire. Send pictures and we will quote, or call 0345 017 0787.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders across Staffordshire.

Can you price it without visiting?

Usually, yes. Clear photos let us give you a fixed quote without visiting.

Do the materials smell?

A little, depending on the job. Open windows and an extractor fan help.

Is there a call-out fee?

We do not add a call-out fee. The fixed quote covers the visit and the work.

Is repairing better than replacing?

Usually, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.

What we are called out for in Poolend

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Common reasons people in Poolend contact us are:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Damaged tile edges
  • Cracked floor tiles

What your quote should include

  • Is the price fixed, and does it include VAT?
  • The length of the guarantee and what it covers
  • What preparation is included
  • How your room will be protected

How to compare quotes

How it works

Nothing needs to be moved out of the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. Most jobs take a morning or an afternoon, and you are welcome to carry on with your day while we work.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Let us know if it has been repaired before
  • Clear toiletries, mats and anything else from around the area
  • Open a window if you can

Get a quote

Most clients in Poolend get their price from pictures. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Get a free quote

Read more

About Poolend

Poolend is about 1 mile north-west of Leek, in Staffordshire. From the centre of Poolend to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. Poolend is one of 512 towns and villages in Staffordshire where we work. Our nearest city page is Manchester, about 26 miles away.

Jobs in ST13 work the same way as everywhere else we cover. Neighbouring places we cover include Bridge End (1 mile south-east), Abbey Green (1 mile east), Harper's Gate (1 mile west), Rudyard (1 mile west) and Westwood (1 mile south). We also work in nearby towns such as Newcastle-under-Lyme (10 miles south-west), Longton (10 miles south), Biddulph (5 miles west), Alsager (11 miles west), Kidsgrove (8 miles west) and Cheadle (10 miles south).

Local landmarks in Poolend

In Poolend, that means homes near Westwood College, Dyers Arms and St John's Mission Room. A little further out are St Edward's Hospital (2.7 miles south) and Brindley Mill And James Brindley Museum (0.9 miles south-east). The countryside around Poolend includes Blakemere Pond and Coombes Valley RSPB reserve.

Map of Poolend © OpenStreetMap contributors

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

Prices and what affects them

Prices start from £95. There is no charge for travel to Poolend. The price comes down to:

  • How many areas need work
  • How many items we do on one visit
  • Unusual colours or finishes
  • Where the damage is and how we get to it

We charge the same wherever you are, so there’s no premium for Poolend. What changes the price is the job itself: the material, the amount of damage and how many items.

How to get a fixed price

When you take your pictures, these tips help us give you a firm price:

  • Details of any past repairs
  • A photo taken from further back
  • A close-up of the damage, in focus
  • Where you are, by postcode

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, include your postcode and send them over. What comes back is a fixed price, not a guess.

For landlords and businesses

We work for landlords, letting agents and housing providers in Poolend as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Repair or replace in Poolend?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Why us?

  • One-year guarantee on every repair
  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • One price list for the whole UK

Take a look at our prices page.

What a repair can’t fix

A repair is not right for every job, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

What we work on

  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles
  • Marble
  • Floor and wall tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.