Newcastle upon Tyne · England

Shower tray repair & resurfacing in Quayside, Newcastle upon Tyne

Shower tray chip, crack and scratch repairs and resurfacing at your home in Quayside, with a one-year guarantee on every repair.

  • Repairs from £95
  • A damaged area around the waste
  • A tray that creaks or moves underfoot
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Quayside

Materials and what they mean for the repair

Ceramic

Ceramic gives a hard, high-gloss surface. They chip and crack from impact, and the repair is polished to match the shine.

Acrylic

Acrylic is light and warm to the touch, but it needs firm support underneath. Repairs to cracks are reinforced from the back.

Shower tray repair in Quayside without replacing anything

You do not always need a new tray. If it’s firmly supported, we can repair it where it is, which is far less work than a replacement. Common call-outs are for a tray that looks tired however much you clean it and damage around the waste, across stone resin, acrylic and enamelled steel.

Every repair is covered by a one-year guarantee.

Discoloured square shower tray restored with a new white finish
Area
Quayside (NE1, NE8, NE99)
Area hub
Newcastle upon Tyne
Cover
12 months on all our work
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Page updated
23 October 2026

What affects the price in Quayside

Repairs from £95. You will not pay by the hour. The price is based on:

  • Previous DIY repairs that have to come out
  • How hard the colour is to match
  • The type of damage
  • The size and number of damaged areas

We charge the same wherever you are, so there’s no premium for Quayside. The job itself decides the price: how much damage, what it’s made of and how many items.

Getting a price from pictures

The better the pictures, the more accurate the price. Here’s what we find most useful:

  • A close-up of the damage, in focus
  • Any earlier repairs or coatings
  • Good light, ideally daylight, without flash glare
  • A coin or ruler next to the damage for scale

Upload a photo of the damage and one of the whole item, with your NE1 postcode, and we will come back with a fixed quote.

Covering Quayside

Quayside is about 2 miles north of Gateshead, in Newcastle upon Tyne. We agree a date that works for you, and you will know when to expect us, so there is no waiting around. We work in all 63 towns and villages in Newcastle upon Tyne.

All of NE1, NE8 and NE99 is within our area. Jobs here include addresses on Mill Road, City Road and Love Lane and the roads around them. Other places close to Quayside include Westgate (1 mile west), Jesmond (1 mile north), Bensham (1 mile south), Elswick (1 mile west) and Spital Tongues (1 mile north-west). We also work in nearby towns such as Denton (4 miles west), Slatyford (3 miles north-west), Low Fell (3 miles south), West Denton (4 miles west), East Denton (3 miles west) and Gosforth (3 miles north).

Landmarks near Quayside

Typical jobs here are in homes near North East Futures UTC, The Bridge Tavern and Newcastle Sixth Form College. You’ll also find Christ Church CofE Primary School (0.5 miles north), Castle Leazes (1.1 miles north-west), Newcastle University Library (0.9 miles north) and All Saints' Church (under half a mile north-west). Quayside has its own railway station: Manors station. A little further out are Royal Victoria Infirmary (1 mile north-west) and Royal Arcade (less than half a mile north-west). For a walk, there’s Bent Hill.

  • Parks and local facilities nearby include Moot Hall and Precincts Rural District (less than half a mile west)
Map of Quayside © OpenStreetMap contributors

For landlords and businesses

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We carry out planned and one-off repairs for housing associations and facilities teams in Newcastle upon Tyne and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

Honest limits

Honesty matters more than a booking, so here’s what a repair can’t fix:

  • Water damage to the floor beneath the tray
  • A tray broken in more than one place
  • Leaking waste fittings

Not sure? Send pictures and we will give you a straight answer before you book.

Materials we repair

  • Enamelled steel
  • Cast iron
  • Acrylic
  • Stone resin
  • Ceramic

What we do, step by step

Once we are through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a few hours for a repair, longer for a full resurface, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We protect the floor and the enclosure.
  2. Old sealant is removed if it’s in the way.
  3. We clean and key the tray, then repair the damage.
  4. We refinish the surface to match the tray.
  5. We clean up and give you the curing time.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Open a window if you can
  • Clear the area around the damage

Getting a price

If you are in Quayside and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.

Get a free quote

Related advice

Keeping it looking good

How the surface is treated afterwards matters:

  • Rinse the tray after each shower
  • Keep heavy bottles on a shelf
  • Keep harsh chemicals off the tray
  • Ventilate the room after showers

Wait the full curing time before you shower. After that, gentle cleaning and good ventilation keep it in good shape.

Don’t keep using a cracked tray. Water can get through to the floor and walls, and the damage below isn’t visible.

Common problems we fix in Quayside

Trays fitted on timber floors can crack if the floor moves, especially if the tray wasn’t bedded properly. On concrete, an uneven base is the usual cause.

Signs it’s time to call us include:

  • A tray that flexes
  • A crack across the base
  • Chips or cracks by the plughole
  • Scuffs and light scratches

Questions to ask before booking

  • How to look after the finish
  • Who will actually do the work
  • What prep work is covered
  • Whether there are any call-out or travel charges

How to compare quotes

Your questions about shower tray repair in Quayside

Will you leave a mess?

No. The work area is masked and covered, and we leave the room clean.

What do you need from me?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

Can a stained tray be refinished?

Yes. The whole tray can be resurfaced.

I rent my home. Can I book you?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Can I keep using a cracked tray?

We’d stop using it until it’s repaired, in case water is getting through.

Do you cover Quayside?

Yes. We work across the UK and come to Quayside and the rest of Newcastle upon Tyne. Send us pictures for a fixed quote, or call 0345 017 0787.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Newcastle upon Tyne.

Should you replace it?

A new shower tray generally means removing the screen and tiling, preparing a new base and tiling again. Repairing or resurfacing the tray leaves all of that alone. Repairs from £95, with every job priced individually. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

What you get with us

  • Work done at your home or business
  • We leave the room as we found it
  • One visit for most repairs
  • Accredited with CHAS, Constructionline and SafeContractor

See our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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