Monmouthshire · Wales

Tile Repair for Raglan homes

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Raglan, with a one-year guarantee on every repair.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Raglan

Tile repair at your home in Raglan

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there is no need to hunt for a matching tile. Typical jobs include cracked floor tiles and damaged tile edges, in ceramic tiles, porcelain tiles and floor and wall tiles.

Every repair is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Raglan (NP15)
County
Monmouthshire
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

What a repair cannot fix

We’d rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before you book.

Materials we repair

  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Marble

Covering Raglan

Raglan (Welsh: Rhaglan) is about 8 miles south-east of Abergavenny, in Monmouthshire. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Raglan is one of 115 places in Monmouthshire we cover. We work right across the region, from Raglan to Birmingham (64 miles away).

Postcode districts we cover here: NP15. We regularly work on streets such as High Street, Station Road and Orchard Close and the roads around them. We also cover the places around Raglan: Gwehelog Common (3 miles south-west), Pen-yr-Heol (3 miles north-east), Llanarth (3 miles north-west), Dingestow (3 miles north-east) and Slough (4 miles south). We also work in nearby towns such as Chepstow (12 miles south-east), Abergavenny (8 miles north-west), Monmouth (7 miles north-east), Cil-y-coed (13 miles south), Pen-y-pound (8 miles north-west) and Bulwark (12 miles south-east).

What’s near Raglan

Typical jobs here are in homes near Raglan CIW VC Primary School, St Cadoc's Church and The Ship Inn and the streets around them. A little further out are Raglan Castle (0.5 miles north). Open spaces near Raglan include Llanarth Court Lake and Kingcoed Hill.

Map of Raglan © OpenStreetMap contributors

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

Why choose Surface Doctor in Raglan

  • No extra charge for your area
  • A fixed quote before you book
  • CHAS, Constructionline and SafeContractor accredited
  • A year’s guarantee on all work

Take a look at our prices page.

What we are called out for in Raglan

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

You may need us if you’ve spotted any of these:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Damaged tile edges

What to look for in a quote

  • How soon you can use it again
  • Who will actually do the work
  • The length of the guarantee and what it covers
  • Is the price fixed, and does it include VAT?

Our hiring checklist

Raglan questions

What do you need from me?

Photos of the damage, a picture of the whole tiled area and your postcode. Then we will agree a date.

Is there a call-out fee?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

Is my repair covered?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Can you quote from photos?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

It’s been repaired before. Can you still fix it?

In most cases. The old repair comes out first, so let us know about it.

Is it worth repairing rather than replacing?

In most cases, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.

Can a cracked tile be fixed in place?

Typically, if it isn’t loose.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

DIY repairs versus a professional job

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What tile repair costs

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • How many areas need work
  • The type of damage
  • Where the damage is and how we get to it
  • Unusual colours or finishes

Instead of hourly rates, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.

Getting a price from photos

We price nearly every job from photos. This is what to send:

  • Any earlier repairs or coatings
  • Natural light rather than flash
  • Something in shot to show the size
  • Your postcode, so we can check dates

Most clients in Raglan get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

How the visit works

The work is clean and fairly quiet. We protect the area first, then the job itself takes a few hours. Before we leave, we explain the curing time and the aftercare.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Let us know if it has been repaired before
  • Move bottles, mats and clutter away from the area
  • Keep pets and children out of the room while we work

How to get a price

We price from photos so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Get a fixed price

Read more

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About our accreditations · Every repair comes with a one-year guarantee.

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