Newport · Wales

Tile repair in Riverside, Newport

Tile repair in and around Riverside: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Riverside

Where we work around Riverside

Riverside is about 1 mile north of Newport, in Newport. We visit customers in Riverside and the surrounding area, so nothing has to leave your home. Our technicians cover all 69 towns and villages in Newport, from the larger towns to small villages. Our jobs stretch from Riverside to Birmingham (about 76 miles away).

Jobs in NP19, NP20 and NP10 work the same way as everywhere else we cover. From Dos Road, Lyne Road and Cedar Road or a nearby road, we can come to you. With the A4042 close by, Riverside is simple for us to get to. If you’re just outside Riverside, we cover Barnardtown (1 mile south-east), Crindau (1 mile north-west), St Julians (1 mile north-east), Victoria (1 mile south) and Summer Hill (1 mile east). Larger places within reach include Rogerstone (3 miles west), Bassaleg (3 miles south-west), Graig (4 miles south-west), Garth (3 miles west), Duffryn (3 miles south-west) and Tredegar Park (3 miles south-west).

Landmarks near Riverside

Typical jobs here are in homes near St Julian's School, Glan Usk Primary School and The Victoria pub and the streets around them. Nearby too are Church of SS Julius and Aaron (under half a mile north-east), Belle Vue Park (1.4 miles south-west) and Greenfields School (1.3 miles south-west). For rail, the closest station is Newport (South Wales) station, roughly 0.8 miles south-west of the centre. Further afield, we also cover the area around Caerleon Roman Fortress and Baths (1.7 miles north-east) and Friars Walk (0.8 miles south). Open spaces near Riverside include Somerton and Brynglas.

Map of Riverside © OpenStreetMap contributors

How we handle tile repair in Riverside

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so you do not need to find a spare. Whether it’s drill holes from removed fittings and cracked floor tiles, we can help.

A one-year guarantee comes as standard, so you are not left on your own once we’ve gone. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Area
Riverside (NP19, NP20, NP10)
County
Newport
Cover
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. The price reflects the work involved, not your postcode. The full price is agreed before you book, with no extras added later.

Why Riverside clients choose us

  • Fixed prices from your pictures
  • One visit for most repairs
  • Every repair guaranteed for a year
  • CHAS and Constructionline accredited

See our pricing.

Riverside: your questions answered

Can I add another job to the visit?

Yes. Doing several items on one visit generally costs less than separate visits. Send photos of everything you’d like done.

Can you repair a cracked floor tile without replacing it?

Normally, as long as it’s still firmly stuck down.

Is it safe with children and pets around?

Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.

Will there be a smell?

Some materials have a smell while they’re applied. It clears as the materials cure.

It’s been repaired before. Can you still fix it?

Most of the time. Tell us what was done before and we’ll plan for it.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Is there a guarantee?

Every repair comes with our one-year guarantee. We will explain what it covers when we quote.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

The process

Your technician turns up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Ensure the room can be ventilated
  • Plan for the room to be out of bounds to pets and children
  • Let us know which floor the room is on

How to get a price

We price from pictures so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.

Get a fixed price

Read more

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

What affects the price in Riverside

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • What kind of damage it is
  • Whether we combine several jobs
  • The colour and finish to match
  • Where the damage is and how we get to it

Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.

Send photos for a quote

You can take the pictures on your phone. Just make sure we can see:

  • Good light, ideally daylight, without flash glare
  • A picture taken from further back
  • Where you are, by postcode
  • What it’s made of, if you know

You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Honest limits

We will always be straight with you, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

What we work on

  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite

Common problems we fix in Riverside

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Customers usually contact us about:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you cannot replace

Before booking anyone

  • Whether a trained technician does the job
  • What aftercare is recommended
  • How long the guarantee is and what it covers
  • What happens if the damage is worse than the photos show

10 questions to ask before you book

Landlord and trade work in Riverside

We are used to working with agents and managing companies. Send the address, pictures and access details.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.