Norfolk · England

Tile repair in Saxlingham Thorpe, Norfolk

Our repair technicians come to Saxlingham Thorpe for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Saxlingham Thorpe homes

Tile repair in Saxlingham Thorpe without replacing anything

We repair the tile in place, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Our technicians work on porcelain tiles, floor and wall tiles and ceramic tiles, and people most frequently call us about cracked floor tiles and chips from dropped pans and tools.

A one-year guarantee comes as standard. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Location
Saxlingham Thorpe (NR15)
Region
Norfolk
Cover
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026

FAQs for Saxlingham Thorpe

What if the damage is worse than the photos show?

We will show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.

What do you need from me?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is there any odour?

There can be some smell while we work, which is why we ventilate. It clears as the materials cure.

Can you redo someone else’s repair?

Yes, we frequently do. It can add a little time, which we include in the quote.

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Can you repair a cracked floor tile without replacing it?

Generally, as long as it’s still firmly stuck down.

Which areas do you work in?

Everywhere in the UK, Saxlingham Thorpe included. There’s no extra charge for travel.

What affects the price in Saxlingham Thorpe

Prices start from £95. A fixed quote means you know the cost before booking. We take into account:

  • Whether we combine several jobs
  • The size and number of damaged areas
  • What the surface is made of
  • Whether old repairs or coatings need taking off

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Getting a price from photos

Good pictures mean an accurate price. Here’s what we find most useful:

  • One sharp close-up of the damage
  • A photo taken from further back
  • Daylight if possible, and no flash reflection
  • Your postcode, so we can check dates

Most customers in Saxlingham Thorpe get their price from photos. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

How the visit works

On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job typically takes a few hours. We tidy up before we leave and tell you when it’s ready to use.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Keep pets and children out of the room while we work
  • Mention if the room is upstairs or in a flat

Ask for a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Get a fixed price

Advice

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair typically costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.

Why book with us

  • Dust sheets down, tidy finish
  • One-year guarantee on every repair
  • Colour mixed on the day to match
  • Honest advice, even when it means no job

See our pricing.

Common problems we fix in Saxlingham Thorpe

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

If you can see any of these, send us a picture:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you cannot replace

Comparing quotes

  • If travel is included in the price
  • How long the guarantee is and what it covers
  • A fixed quote, and whether VAT is included
  • Whether they match the colour on site

How to compare quotes

When a repair is not the answer

A repair isn’t right for every job, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Materials we repair

  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles
  • Marble

For landlords and businesses

Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

Where we work around Saxlingham Thorpe

Saxlingham Thorpe is about 7 miles south-east of Wymondham, in Norfolk. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. We cover 797 places across Norfolk, from the larger towns to small villages.

We cover every part of the NR15 postcode area. We regularly work on streets such as Kingsway, Ipswich Road and Cargate Lane and the roads around them. We also travel to Newton Flotman (1 mile north), Foxhole (1 mile south-east), Lower Tasburgh (1 mile south-west), Saxlingham Nethergate (1 mile east) and Tasburgh (1 mile south). Larger places within reach include Norwich (7 miles north), Wymondham (7 miles north-west), Sprowston (9 miles north), Thorpe St Andrew (8 miles north-east), Attleborough (11 miles west) and Norwich Lanes (7 miles north).

Around Saxlingham Thorpe

In Saxlingham Thorpe, that means homes near Maids Head Public House, Church of St Mary the Virgin and Smockmill Common. A little further out are Forncett Industrial Steam Museum (3.5 miles south-west). Open spaces near Saxlingham Thorpe include Hethel Old Thorn.

Map of Saxlingham Thorpe © OpenStreetMap contributors

DIY kit or professional repair?

If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.