Cumbria · England
Tile repair in Scales, Cumbria
Fixed-price tile repair in Scales and the surrounding area, done in a single visit in most cases.
- Repairs from £95
- Chips from dropped pans and tools
- Damaged tile edges

DIY kit or professional repair?
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
How we handle tile repair in Scales
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. We work on porcelain tiles, marble and ceramic tiles, and people most often call us about discontinued tiles you can’t replace and damaged tile edges.
A one-year guarantee comes as standard, so you’re not left on your own once we’ve gone. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

- Where
- Scales (LA12)
- Region
- Cumbria
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
More services for Scales
FAQs for Scales
Is it messy?
Very little mess: we sheet and mask everything nearby, and we take our waste away with us.
Does someone need to be in?
We need someone to let us in. You do not need to watch us work.
Is there a guarantee?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
What happens next?
We look at the photos and reply with a fixed price and some dates. If we need another angle, we will ask.
Can you repair something that’s been repaired before?
Yes, regularly. It can add a little time, which we include in the quote.
Can I get a quote without a visit?
In nearly every case. If photos do not show enough, we will ask for another angle.
Is a repair better than a new one?
Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
About Scales
Scales is about 4 miles south of Ulverston, in Cumbria. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Our repair technicians cover all 438 towns and villages in Cumbria. Our jobs stretch from Scales to Liverpool (51 miles away).
Our visits in LA12 work the same way as everywhere else we cover. If you are just outside Scales, we cover Aldingham (1 mile south-east), Little Urswick (1 mile north-west), Gleaston (1 mile south-west), Stainton with Adgarley (2 miles west) and Great Urswick (2 miles north). Within a short drive, we also cover Barrow-in-Furness (5 miles west), Ulverston (4 miles north), Hindpool (5 miles west), Salthouse (5 miles south-west), Dalton-in-Furness (3 miles west) and Risedale (4 miles south-west).
Local landmarks in Scales
We visit homes around Low Furness CofE Primary School and Church of Cuthbert. For rail, the closest station is Dalton station, roughly 2.7 miles west of the centre. A little further out are Furness Abbey Museum (3.3 miles west) and Dalton Castle (3 miles west). Green spaces nearby include Birkrigg Common and Urswick Tarn.
Work for landlords and builders
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Prices and what affects them
Repairs from £95. You will know the full cost before booking. We look at:
- What kind of damage it is
- What the surface is made of
- How much damage there is
- Access to the area
We charge the same wherever you are, so there’s no premium for Scales. The job itself decides the price: how much damage, what it’s made of and how many items.
Send pictures for a quote
The better the photos, the more accurate the price. Here’s what we find most useful:
- A close-up of the damage, in focus
- Any earlier repairs or coatings
- Your postcode, so we can check dates
- The material, if you know it
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Honest limits
In fairness, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly before you book.
Materials we work on in Scales
- Ceramic tiles
- Marble
- Porcelain tiles
- Natural stone & granite
- Floor and wall tiles
Common problems we fix in Scales
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The things customers normally mention when they call include:
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
- Cracked floor tiles
- Drill holes from removed fittings
Before booking anyone
- How the room is protected while they work
- If travel is included in the price
- Whether cleaning and preparation are in the price
- How changes to the job are handled
The process
Here’s how a visit normally runs: we arrive on time, sheet and mask the area around the job, carry out the work and tidy away. Plan for a few hours. Before leaving, we tell you how long to leave it and what to avoid for the first few days.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Let us know about parking or access
- Keep pets and children out of the room while we work
- Tell us if there are stairs or a lift
Get a quote
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You’ll get a fixed quote, not an estimate.
Advice
Repairing versus replacing in Scales
Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.
Why choose Surface Doctor in Scales
- Same prices wherever you are
- CHAS and Constructionline accredited
- Work done at your home or business
- Nothing taken out or refitted
Take a look at our prices page.
About our accreditations · Every repair comes with a one-year guarantee.

