Greater London · England
Tile Repair for Shepherd's Bush homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Shepherd's Bush and across Greater London. Free, fixed quotes from your pictures.
- Repairs from £95
- Damaged tile edges
- Discontinued tiles you cannot replace
About our tile repair in Shepherd's Bush
The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. Common call-outs are for drill holes from removed fittings and cracked floor tiles, across marble, floor and wall tiles and porcelain tiles.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Shepherd's Bush (W12, W11, W14)
- Area hub
- Greater London
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Shepherd's Bush: your questions answered
Is there a call-out fee?
No. Our quotes include travel, and we charge the same wherever you are.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before and we’ll plan for it.
How do I book?
Just pictures, your postcode and a contact number. On the day, access to the room.
Which areas do you work in?
All of Greater London, and the rest of the UK. There is no extra charge for travel.
What does tile repair cost?
Prices start from £95. We give a fixed quote based on pictures of the damage. Send a close-up of the damage and a wider photo with your W12 postcode.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Is the work guaranteed?
Every repair comes with a one-year guarantee. We will explain what it covers when we quote.
Is it worth repairing rather than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.
Towns and villages near Shepherd's Bush
Also in Shepherd's Bush
Our work in Shepherd's Bush
Shepherd's Bush is about 1 mile west of Kensington, in Greater London. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Shepherd's Bush is one of 764 places in Greater London we cover.
Every address in W12, W11 and W14 is within our area, from the main roads to the quietest streets. Streets in the area include Bard Road, Stowe Road and Wells Road, all of which we cover. With the A402 close by, Shepherd's Bush is easy for our repair technicians to reach. Nearby, we also work in White City (1 mile north), Holland Park (1 mile east), Notting Hill (1 mile north-east), Kensington (1 mile east) and Notting Dale (1 mile north-east). Further out, we also cover London (5 miles east), City of Westminster (3 miles east), Marylebone (3 miles east), St Pancras (5 miles east), Shoreditch (6 miles east) and Walthamstow (10 miles north-east).
Local landmarks in Shepherd's Bush
Around Shepherd's Bush, we work in homes near Hammersmith Park, Addison Primary School and The Cardinal Vaughan Memorial RC School and the streets around them. Nearby too are Shepherd's Bush Tabernacle (less than half a mile south-west), The Central Bar (less than half a mile east), Polish Library POSK in London (1 mile south-west) and Corona Theatre School (0.9 miles south-west). There is a railway station in Shepherd's Bush itself: Shepherds Bush station. Other landmarks nearby include Ladbroke Estate (0.8 miles north-east) and West London Hospital (0.8 miles south). The countryside around Shepherd's Bush includes WWT London Wetland Centre and The Long Water.
Landlord and trade work in Shepherd's Bush
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.
If you manage property in Shepherd's Bush, we can repair and quote for several addresses together. Just send pictures for each address and we will come back with a combined price.
What we do, step by step
Arrival times are agreed in advance, so you know when to expect us. On site, it takes a morning or an afternoon. The room is left tidy and you will know when it can be used.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Mention any parking restrictions or tricky access
- Tell us if there are stairs or a lift
- Let us know if it has been repaired before
Getting a price
Send us photos of the damage and one of the entire item, with your W12 postcode, and we will come back with a fixed quote.
Related advice
Repair or replace in Shepherd's Bush?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. We charge the same wherever you are, with no extra for Shepherd's Bush. What changes the price is the job itself: the material, the amount of damage and how many items.
Why choose Surface Doctor in Shepherd's Bush
- Colours mixed by hand to suit your surface
- One-year guarantee on every repair
- Fixed prices from your photos
- Accredited with CHAS, Constructionline and SafeContractor
Read our full price list.
DIY repairs versus a professional job
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
What a repair can’t fix
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before booking.
Materials we work on in Shepherd's Bush
- Porcelain tiles
- Ceramic tiles
- Marble
- Floor and wall tiles
- Natural stone & granite
How we price tile repair
Repairs from £95. Every quote is fixed and free. What we look at:
- Unusual colours or finishes
- Where the damage is and how we get to it
- The material and finish
- The size and number of damaged areas
What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.
Getting a price from photos
Photographing the damage takes a minute. Please include:
- A coin beside the damage so we can judge size
- The material, if you know it
- One sharp close-up of the damage
- Good light, ideally daylight, without flash glare
To get a price, send a couple of photos using our quote form or ring us. We’ll say straight away if a repair is the right fix.
Signs you need tile repair in Shepherd's Bush
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Send us a picture if you notice any of these:
- Chips from dropped pans and tools
- Cracked floor tiles
- Damaged tile edges
- Discontinued tiles you can’t replace
Questions to ask before you book
- What happens if they find more damage
- When it can be used again
- Who turns up on the day
- Is the price fixed, and does it include VAT?
About our accreditations · Every repair comes with a one-year guarantee.
