County Durham · England

Tile Repair in South Hetton

Tile repair in South Hetton without the cost of replacing. Get a fixed quote from your pictures, then book a visit.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near South Hetton

What we cannot put right

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think.

Surfaces we repair

  • Porcelain tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Floor and wall tiles

Tile repair at your home in South Hetton

A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. We regularly repair ceramic tiles, marble and floor and wall tiles, and the jobs we see most are drill holes from removed fittings and damaged tile edges.

The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Area
South Hetton (DH6)
Region
County Durham
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Call
0345 017 0787
Updated
23 October 2026

Where we work around South Hetton

South Hetton is about 4 miles south-west of Seaham, in County Durham. We travel to homes and businesses in South Hetton and nearby villages, so nothing has to leave your home. South Hetton is one of 329 towns and villages in County Durham we cover. We work right across the region, from South Hetton to Newcastle upon Tyne (16 miles away).

Postcode districts we cover here: DH6. Local streets include Quin Square, Jubilee Square and Braddyll Square, all of which we cover. Other places close to South Hetton include Haswell (1 mile south), Haswell Plough (2 miles south), Haswell Moor (2 miles south), Fleming Field (2 miles south) and Ludworth (3 miles south-west). Further out, we also cover Durham (7 miles west), Newton Aycliffe (14 miles south-west), Bishop Auckland (15 miles south-west), Spennymoor (10 miles south-west), Seaham (4 miles north-east) and Chester-le-Street (8 miles north-west).

Near you in South Hetton

Our customers here include homes close to Hetton School, Holy Trinity and South Hetton Primary and the streets around them. For rail, the closest station is Seaham station, about 3.8 miles north-east of the centre. Further afield, we also cover the area around Thornlaw (4.4 miles south) and Easington (2.4 miles east). The countryside around South Hetton includes Warden Law.

Map of South Hetton © OpenStreetMap contributors

Should I try a DIY kit first?

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

How we price tile repair

Repairs from £95. Each job gets its own fixed price. These are the things that affect it:

  • How many areas need work
  • How hard the colour is to match
  • What the surface is made of
  • Whether it’s a chip, crack, burn or wear

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Getting a price from photos

Phone photos are fine. Ensure they show:

  • A clear, close picture of the problem area
  • One picture of the whole tiled area
  • Natural light rather than flash
  • Something in shot to show the size

Email us pictures of the damage and one of the whole item, with your DH6 postcode, and we’ll reply with a fixed price.

Work for landlords and builders

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

When to call us in South Hetton

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Contact us if you’ve noticed:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Damaged tile edges

Before booking anyone

  • A fixed quote, and whether VAT is included
  • How the colour is matched
  • How the room is protected while they work
  • What preparation is included

Choosing a repair company

How the visit works

There is not much you need to do on the day. Show us the job, point us to the room, and we’ll get on with it. The job generally runs to a few hours, tidy-up included.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Clear toiletries, mats and anything else from around the area
  • Keep pets and children out of the room while we work
  • Point us to the nearest place to park

Ask for a price

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Get a fixed price

Read more

Repair or replace in South Hetton?

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

What you get with us

  • CHAS and Constructionline accredited
  • Most jobs done in one visit
  • Dust sheets down, tidy finish
  • Work done at your home or business

See our pricing.

FAQs for South Hetton

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Does someone need to be in?

Yes. We need access to the room while we work, at a time we agree with you.

What happens if you find more damage?

The price is fixed for what the photos show. If there’s more, we’ll tell you before starting.

Do the materials smell?

Expect a mild smell while we’re working, which fades afterwards.

Do you cover the entire of County Durham?

The whole UK, including all of County Durham. Send your postcode with your photos and we will confirm dates.

Can you price it without visiting?

In nearly every case. If pictures do not show enough, we’ll ask for another angle.

When can you do it?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Do you do work for letting agents?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.