County Durham · England
Tile repair in Thornley, County Durham
Our repair technicians come to Thornley for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Cracked floor tiles
- Chips from dropped pans and tools
When we’d advise against a repair
A repair isn’t right for every job, including:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer before booking.
Surfaces we repair
- Floor and wall tiles
- Natural stone & granite
- Marble
- Porcelain tiles
- Ceramic tiles
Tile repair in Thornley, done in place
We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will say so. Our repair technicians work on ceramic tiles, natural stone & granite and porcelain tiles, and the jobs we see most are chips from dropped pans and tools and cracked floor tiles.
We stand behind the work with a one-year guarantee, so you’re not left on your own once we’ve gone. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- Thornley (DH6)
- Area hub
- County Durham
- Guarantee
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Repairing versus replacing in Thornley
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Why Thornley customers choose us
- Work done at your home or business
- Free fixed quotes from pictures
- Dust sheets down, tidy finish
- Accredited with CHAS, Constructionline and SafeContractor
See our pricing.
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
Our work in Thornley
Thornley is about 4 miles west of Peterlee, in County Durham. Across the DH6 area, a technician comes to you. Thornley is one of 329 towns and villages in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 18 miles away.
Here we cover the DH6 postcode area. You’ll find streets such as High Street, Passfield Square and Emmerson Square. Nearby, we also work in Wheatley Hill (1 mile east), Ludworth (1 mile north), Cassop (1 mile south-west), Haswell Plough (2 miles north) and Fleming Field (2 miles north-east). We also work in nearby towns such as Durham (6 miles west), Newton Aycliffe (10 miles south-west), Bishop Auckland (12 miles south-west), Spennymoor (8 miles south-west), Seaham (7 miles north-east) and Chester-le-Street (9 miles north-west).
Near you in Thornley
Typical jobs here are in homes near Thornley Primary School and St Bartholomew's Church, among other places. A little further out are Sherburn Hospital (3.6 miles west) and Thornlaw (0.9 miles south).
- Local facilities include County Durham (1.3 miles north-west)
Questions from Thornley
Do you charge for travel?
There’s no separate call-out charge. Your fixed price includes everything.
Is it messy?
We protect the room with dust sheets and masking first, and we clean up when we’ve finished.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.
Do you cover Thornley?
We do. Technicians travel to Thornley from across the region, and the price is the same as everywhere else.
Can you repair a cracked floor tile without replacing it?
Usually, if it is not loose.
What areas do you cover?
The whole UK, including all of County Durham. Just include your postcode and we’ll offer you dates.
Places near Thornley
What else we do in Thornley
What tile repair costs
Repairs from £95. You will know the full cost before you book. We look at:
- The colour and finish to match
- How much damage there is
- Any earlier repairs that need removing first
- Whether we combine several jobs
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Quotes from your pictures
We price nearly every job from pictures. This is what we need:
- Your postcode, so we can check dates
- One sharp close-up of the damage
- Any details about the material
- A wider photo showing the whole tiled area
For a price in Thornley, the easiest route is pictures: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
What we do, step by step
A typical visit goes like this: we arrive on time, protect everything around the work area, do the job and tidy away. Plan for a few hours. Before we go, we will explain when it can be used and what to avoid for the first few days.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Getting ready for the visit
- Clear toiletries, mats and anything else from around the area
- Avoid using the area for a few hours before we arrive
- Point us to the nearest place to park
How to get a price
A quote takes minutes to ask for: photograph the damage, then the entire tiled area, include your postcode and send them to us. You will get a fixed price, not an estimate.
Read more
Landlords, agents and businesses in Thornley
We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will arrange it.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
When to call us in Thornley
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Drill holes from removed fittings
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
Comparing quotes
- What happens if the damage is worse than the pictures show
- Whether the price covers travel
- Whether a trained technician does the job
- Whether the colour is mixed to match
About our accreditations · Every repair comes with a one-year guarantee.
