Torfaen · Wales

Tile Repair for Upper Race homes

Fixed-price tile repair in Upper Race and the surrounding area, normally in one visit.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Upper Race

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. We do not add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

What you get with us

  • Nothing taken out or refitted
  • Straight answers about what a repair can do
  • We come to you, anywhere in the UK
  • We leave the room as we found it

Read our full price list.

How we handle tile repair in Upper Race

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll tell you. We regularly repair porcelain tiles, ceramic tiles and natural stone & granite, and common reasons people get in touch are cracked floor tiles and chips from dropped pans and tools.

Every repair is covered by a one-year guarantee, wherever you are in Torfaen. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Upper Race (NP4)
Area hub
Torfaen
Cover
12 months on all our work
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Common problems we fix in Upper Race

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People generally call us when they notice one of these:

  • Damaged tile edges
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings

What your quote should include

  • Whether there are any call-out or travel charges
  • Aftercare advice
  • What the guarantee covers, and for how long
  • How soon you can use it again

How to compare quotes

Prices and what affects them

Repairs from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • Doing more than one item at once
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear
  • How many areas need work

Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

How to get a fixed price

Phone photos are fine. Just ensure we can see:

  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare
  • Any earlier repairs or coatings
  • A close-up of the damage, in focus

There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Upper Race and nearby

Upper Race is about 1 mile south-west of Pontypool, in Torfaen. Across the NP4 area, a technician comes to you. Our technicians cover 67 places across Torfaen, from the larger towns to small villages. Our nearest city page is Birmingham, about 73 miles away.

Every address in NP4 is within our area. You’ll find streets such as Bush Lane, Greys Road and Twmpath Road, and we cover them all. We also cover the places around Upper Race: Pontymoile (1 mile south-west), Cwmynyscoy (1 mile east), Penyrheol (1 mile south-east), Trosnant (1 mile north-east) and Pontypool (1 mile north-east). Further out, we also cover Cwmbrân (3 miles south), Cwmbran Central (3 miles south-east), Abersychan (3 miles north), Blaenavon (6 miles north), St Dials (3 miles south) and Fairwater (3 miles south).

What’s near Upper Race

Locally, our jobs take us to homes close to Mount Pleasant United Reformed Church, West Monmouth School and Pontypool Park and the streets around them. Also close by are Wheatsheaf Inn (under half a mile east), West Monmouth Comprehensive School (0.6 miles north-east) and Padre Pio RC Primary (0.9 miles north). The closest station to Upper Race is Pontypool and New Inn station, roughly 1.6 miles east. Further afield, we also cover the area around County Hospital (1 mile east) and St Cadocs and Penygarn (1.4 miles north). Open spaces near Upper Race include Cwm Lickey Lake and Pen Coed Parciau.

Map of Upper Race © OpenStreetMap contributors

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

FAQs for Upper Race

It’s been repaired before. Can you still fix it?

Usually, yes. The old repair comes out first, so let us know about it.

Will there be a smell?

There may be a mild smell during the work, which fades afterwards.

What do you need from me?

Some photos, your postcode and how to reach you. On the day, access to the room.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Are there extra charges for Upper Race?

Travel is included in the price, with the same prices everywhere we work.

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will arrange it.

Honest limits

To be straight with you, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

Materials we work on in Upper Race

  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles

What we do, step by step

Here’s how a visit typically runs: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Allow a morning or an afternoon. Before we go, we will explain how long to leave it and what to avoid for the first few days.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Clear toiletries, mats and anything else from around the area
  • Keep children and pets away from the room on the day
  • Mention any earlier repairs or resurfacing

Get a quote

Most clients in Upper Race get their price from photos. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Get a fixed price

Read more

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.