Torfaen · Wales

Tile repair in Pontymoile, Torfaen

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Pontymoile, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Pontymoile?

When to call us in Pontymoile

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Drill holes from removed fittings

Comparing quotes

  • What protection goes down before work starts
  • When it can be used again
  • How changes to the job are handled
  • A fixed price, and whether VAT is included

Choosing a repair company

How we handle tile repair in Pontymoile

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. If you’re dealing with cracked floor tiles and chips from dropped pans and tools, we can help, whatever the material.

Whatever the size of the job, you get the same one-year guarantee in Pontymoile and across Torfaen. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Pontymoile (NP4)
Region
Torfaen
Cover
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Last updated
23 October 2026

Common questions in Pontymoile

Do I have to be there?

Yes. We need access to the room while we work, at a time we agree with you.

Can you do more than one item on the same visit?

Of course, and it normally saves money. Just add the extra items to your photos and we will quote them together.

Can you quote from photos?

Yes, almost always. Clear pictures let us give you a fixed price without visiting.

What information do you need?

Just photos, your postcode and a contact number. On the day, access to the room.

Can you repair a cracked floor tile without replacing it?

Often, yes, as long as it’s still firmly stuck down.

Can you redo someone else’s repair?

Generally, yes. Tell us what was done before.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Landlord and trade work in Pontymoile

For anyone letting property in or around Pontymoile, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

About Pontymoile

Pontymoile is about 1 mile south-west of Pontypool, in Torfaen. We agree a date that works for you, and you’ll know when to expect us, so you’re not left waiting in all day. We work in 67 places across Torfaen, from the larger towns to small villages. You can also see our page for Birmingham, about 73 miles away.

All of NP4 is covered. Whether you live on Blaendare Farm Lane and Mynydd View or a nearby road, a technician can come to you. Other places close to Pontymoile include Upper Race (1 mile north-east), Cwmynyscoy (1 mile east), Penyrheol (1 mile south-east), Trosnant (1 mile north-east) and Pontypool (1 mile north-east). We also work in nearby towns such as Cwmbrân (3 miles south), Cwmbran Central (3 miles south-east), Abersychan (3 miles north), Blaenavon (6 miles north), St Dials (3 miles south) and Fairwater (3 miles south).

Landmarks near Pontymoile

We visit homes around Pontypool Park, Mount Pleasant United Reformed Church and Wheatsheaf Inn and the streets around them. You’ll also find West Monmouth Comprehensive School (0.8 miles north-east), Padre Pio RC Primary (1 mile north) and West Monmouth School (0.8 miles north-east). Pontymoile’s nearest station is Pontypool and New Inn station, roughly 1.8 miles east of the centre. A little further out are Ty Ebbw Fach Heritage Centre (3.9 miles north-west) and St Cadocs and Penygarn (1.6 miles north). Open spaces near Pontymoile include Pen Coed Parciau and Cwm Lickey Lake.

Map of Pontymoile © OpenStreetMap contributors

Can I fix it myself?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Prices and what affects them

Repairs from £95. There is no area surcharge for Pontymoile. The price reflects:

  • The type of damage
  • How many items we do on one visit
  • What the surface is made of
  • Where the damage is and how we get to it

Instead of hourly rates, we price the entire job up front. Damage, material and access decide it, and doing several items at once reduces it.

How to get a fixed price

You can take the photos on your phone, there’s no need for anything special. Ensure they show:

  • A coin beside the damage so we can judge size
  • Good light, ideally daylight, without flash glare
  • Any details about the material
  • Whether it’s been repaired or coated before

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price.

What we cannot put right

To be straight with you, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly before you book.

Materials we work on in Pontymoile

  • Marble
  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles

How the visit works

On the day itself, there is little for you to do. Show us the job, point us to the room, and we will take it from there. Most visits take a few hours.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Let us know if it has been repaired before
  • Keep children and pets away from the room on the day
  • Have a window or extractor fan available

Ask for a price

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and no obligation.

Get a fixed price

Related advice

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why Pontymoile clients choose us

  • Dust sheets down, tidy finish
  • Everything repaired in place
  • Honest advice, even when it means no job
  • We come to you, anywhere in the UK

Take a look at our prices page.

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