Norfolk · England

Tile repair in Upper Stoke, Norfolk

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Upper Stoke. Free, fixed quotes from your photos.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Upper Stoke?

Common questions in Upper Stoke

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.

Do you do work for letting agents?

Yes, often. We can quote for several properties together and work between tenancies.

What areas do you cover?

Everywhere in the UK, Upper Stoke included. Travel is included in the price.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

I’m a tenant. Can you help?

We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.

What happens next?

We come back with a fixed price, generally with dates to choose from. You are under no obligation.

Tile repair at your home in Upper Stoke

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you don’t need to find a spare. Our technicians work on porcelain tiles, natural stone & granite and ceramic tiles, and common reasons people get in touch are drill holes from removed fittings and chips from dropped pans and tools.

You’re covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Upper Stoke (NR14)
County
Norfolk
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Page updated
23 October 2026

How it works

We turn up at the time we agreed with you, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. Most visits take a morning or an afternoon, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Plan for the room to be out of bounds to pets and children
  • Tell us if there are stairs or a lift
  • Open a window if you can

Ask for a price

There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.

Send photos for a quote

Read more

What we’re called out for in Upper Stoke

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools

What your quote should include

  • Whether the price is fixed and includes VAT
  • How soon you can use it again
  • How changes to the job are handled
  • How to care for the finish

Choosing a repair company

Landlords, agents and businesses in Upper Stoke

For anyone letting property in or around Upper Stoke, we can repair and quote for several addresses together. Send photos for each one and we’ll price them together.

Hospitality businesses can’t afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why Upper Stoke clients choose us

  • Colours mixed by hand to suit your surface
  • A fixed quote before you book
  • Straight answers about what a repair can do
  • Usually one visit, start to finish

See our pricing.

Should I try a DIY kit first?

If you’re set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

Honest limits

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Materials we work on in Upper Stoke

  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite

Upper Stoke and the surrounding area

Upper Stoke is about 5 miles south of Norwich, in Norfolk. Jobs in Upper Stoke are booked in like any other job: a fixed quote from photos, then a visit to do the work. Upper Stoke is one of 797 towns and villages in Norfolk where we work.

Our visits in NR14 work the same way as everywhere else we cover. Whether you live on Carol Close, Poringland Road and Brickle Loke or a nearby road, a technician can come to you. Nearby, we also work in Poringland (1 mile east), Framingham Earl (1 mile east), Arminghall (1 mile north), Framingham Pigot (2 miles north-east) and Howe (2 miles south-east). We also work in nearby towns such as Norwich (5 miles north), Wymondham (9 miles west), Sprowston (6 miles north), Thorpe St Andrew (4 miles north), Attleborough (14 miles west) and Norwich Lanes (4 miles north).

Local landmarks in Upper Stoke

In Upper Stoke, that means homes near Church of All Saints, Framingham Earl High School and Dunston Common. The closest station to Upper Stoke is Norwich station, about 3.7 miles north of the centre. A little further out are Chantry Place (3.9 miles north-west) and Norfolk and Norwich Hospital (3.8 miles north-west). Open spaces near Upper Stoke include RSPB Surlingham Church Marsh.

Map of Upper Stoke © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. You will not pay by the hour. The price is based on:

  • How easy the damage is to reach
  • How hard the colour is to match
  • How much damage there is
  • Whether old repairs or coatings need taking off

We charge the same wherever you are, with no extra for Upper Stoke. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Send photos for a quote

You can take the pictures on your phone, there’s no need for anything special. Just make sure we can see:

  • Whether it’s been repaired or coated before
  • The material, if you know it
  • One sharp close-up of the damage
  • Your postcode, so we can check dates

Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we will reply with a fixed price. Quotes are free and no obligation.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.