Norfolk · England
Tile repair in Waterloo, Norfolk
Local tile repair for Waterloo: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Damaged tile edges
- Chips from dropped pans and tools

FAQs for Waterloo
Can I add another job to the visit?
Of course, and it usually saves money. Send pictures of everything together and we will quote them together.
Can pets and children be at home?
Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Is it worth repairing rather than replacing?
Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What does tile repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from photos. You’ll get a fixed figure before booking.
How soon can you come?
That depends on our diary for your area. We’ll offer you dates when we send your quote.
How we handle tile repair in Waterloo
The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Whether it’s chips from dropped pans and tools and discontinued tiles you can’t replace, we can help, on porcelain tiles, ceramic tiles and marble alike.
You are covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Waterloo (NR10)
- Area hub
- Norfolk
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

Prices and what affects them
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- Access to the area
- How many areas need work
- How many items we do on one visit
- Any earlier repairs that need removing first
Set against the cost of replacement, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
How to get a fixed quote
Before you send pictures, a few simple things make all the difference:
- A coin beside the damage so we can judge size
- Natural light rather than flash
- Where you are, by postcode
- What it’s made of, if you know
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them to us. You’ll get a fixed quote, not an estimate.
What we are called out for in Waterloo
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Drill holes from removed fittings
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
What your quote should include
- How changes to the job are handled
- What protection goes down before work starts
- If travel is included in the price
- A fixed quote, and whether VAT is included
Waterloo and the surrounding area
Waterloo is about 6 miles north of Norwich, in Norfolk. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Waterloo is one of 797 places in Norfolk where we work.
Every address in NR10 is within our area, from the main roads to the quietest streets. Whether you live on Pollard Road, Chequers Meadow and Waterloo Road or a nearby road, a technician can come to you. Close by, we cover Stratton Strawless (1 mile north), Hainford (1 mile south-east), New Hainford (1 mile south-west), Newton St Faith (2 miles south) and Hevingham (2 miles north-west). Within a short drive, we also cover Norwich (6 miles south), Dereham (15 miles west), Wymondham (13 miles south-west), Sprowston (5 miles south), Thorpe St Andrew (7 miles south) and North Walsham (8 miles north-east).
What’s near Waterloo
We visit homes around Hainford VC Primary School and Church of All Saints, among other places. Other landmarks nearby include New Farm Aviation Heritage Museum (1.9 miles south-east) and Hellesdon Hospital (5 miles south).
When we would advise against a repair
Not everything can be repaired, and we would rather say so up front. Repairs will not solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before you book.
Surfaces we repair
- Ceramic tiles
- Porcelain tiles
- Natural stone & granite
- Marble
- Floor and wall tiles
Landlords, agents and businesses in Waterloo
For anyone letting property in or around Waterloo, we can repair and quote for several addresses together. Just send pictures for each address and we’ll come back with a combined price.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. A repair usually costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
Why us?
- No need to remove anything
- Straight answers about what a repair can do
- Colour mixed on the day to match
- Normally one visit, start to finish
Take a look at our full price list.
DIY repairs versus a professional job
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
How the visit works
We begin by going over the job with you. After that, protection goes down around the work area and the work begins. It normally takes a few hours, and we will keep you posted as we go.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Move bottles, mats and clutter away from the area
- Let us know which floor the room is on
- Ensure the area is dry
Ask for a price
To get a price, send a couple of pictures through our quote form or ring us. We’ll say straight away whether it can be repaired.
Advice
What else we do in Waterloo
About our accreditations · Every repair comes with a one-year guarantee.

