Liverpool · England

Tile Repair in West Derby

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in West Derby. Send photos for a free, fixed quote.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for West Derby homes

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.

How we handle tile repair in West Derby

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there is no need to hunt for a matching tile. Typical jobs include cracked floor tiles and drill holes from removed fittings, across floor and wall tiles, marble and ceramic tiles.

The work is covered for a year after we finish. Just call us if there’s a problem and we will come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
West Derby (L12, L11, L13)
Area hub
Liverpool
Cover
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026

Landlords, agents and businesses in West Derby

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

About West Derby

West Derby is about 2 miles north-east of Liverpool, in Liverpool. We visit clients in West Derby and nearby villages, so nothing has to leave your home. We work in 52 places across Liverpool.

Postcode districts we cover here: L12, L11 and L13. We regularly work on streets such as Mill Lane, Crown Road and Meadow Lane and the roads around them. We also cover the places around West Derby: Clubmoor (1 mile west), Norris Green (1 mile west), Croxteth (1 mile north), Old Swan (2 miles south) and Liverpool (2 miles south-west). Further out, we also cover Crosby (6 miles north-west), Everton (3 miles south-west), Orrell (4 miles north-west), Brighton-le-Sands (6 miles north-west), Wavertree (3 miles south-west) and Holy Land (4 miles south-west).

Near you in West Derby

Locally, our jobs take us to homes close to Springfield Park, The Hospital and Home Tuition Team at Sandfield Park School and St Mary's Church of England Primary School. Nearby too are The West Derby Public House (less than half a mile south-west), St Mary's Church (under half a mile south-west) and Holly Lodge Girls' College (0.6 miles south-west). West Derby’s nearest station is Broad Green station, roughly 2 miles south. A little further out are Liverpool Castle (3.9 miles south-west) and Alder Hey Children's Hospital (1.1 miles south). For a walk, there’s Princes Park lake.

  • Parks and local facilities nearby include Fazakerley (2.3 miles north)
Map of West Derby © OpenStreetMap contributors

Honest limits

It helps to know what we can’t do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Materials we work on in West Derby

  • Marble
  • Porcelain tiles
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

What tile repair costs

Repairs from £95. We charge the same across the UK, including West Derby. What changes the price is:

  • How much damage there is
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear
  • The material

Our prices are the same across the UK, with no extra for West Derby. The job itself decides the price: how much damage, what it’s made of and how many items.

Send photos for a quote

Photographing the damage takes a minute. Please include:

  • Natural light rather than flash
  • A clear, close picture of the problem area
  • A coin beside the damage so we can judge size
  • Any details about the material

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Repair or replace in West Derby?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why West Derby clients choose us

  • Colours mixed by hand to suit your surface
  • CHAS and Constructionline accredited
  • Fixed prices from your pictures
  • Most jobs done in one visit

Read our pricing.

Signs you need tile repair in West Derby

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools

What your quote should include

  • How the colour is matched
  • What happens if the damage is worse than the pictures show
  • Whether there are any call-out or travel charges
  • What the guarantee covers, and for how long

10 questions to ask before you book

FAQs for West Derby

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we will do the rest.

What areas do you cover?

Everywhere in the UK, West Derby included. There is no extra charge for travel.

When can you do it?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

Can I add another job to the visit?

Yes. Doing several items on one visit normally costs less than separate visits. Send pictures of everything you’d like done.

Can a cracked tile be fixed in place?

Often, yes, if it is not loose.

Can I get a quote without a visit?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

What we do, step by step

You don’t need to empty the room beforehand. We bring everything we need with us, put protection down and start once you are happy with the plan. Most jobs take a morning or an afternoon, and you can get on with other things while we are there.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Point us to the nearest place to park
  • Mention any parking restrictions or tricky access
  • Let the surface dry out before the visit

Get a quote

Email us a picture of the damage and a wider shot of the whole item, with your L12 postcode, and we will reply with a fixed quote.

Get a free quote

Read more

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.