Cheshire West and Chester · England
Toilet & ceramic chip repair in Backford, Cheshire West and Chester
We travel to Backford for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan

Toilet chip repair in Backford, done in place
Leaking cracks need the toilet replacing, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. We are frequently asked to fix chips on the cistern lid and marks on the outside of the pan, across vitreous china, porcelain and toilet pans.
We stand behind the work with a one-year guarantee, so you are not left on your own once we’ve gone. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Backford (CH1, CH2)
- County
- Cheshire West and Chester
- Cover
- One year on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026

How the visit works
There is not much you need to do on the day. Show us the job, point us to the room, and we will take it from there. Most visits take an hour or two.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Tell us about any previous repairs or coatings
- Let us know about parking or access
- Point us to the nearest place to park
How to get a price
Send us pictures of the damage and a wider shot of the entire item, with your CH1 postcode, and we’ll come back with a fixed quote.
Read more
Backford questions
What do you need from me?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Can I get a quote without a visit?
Usually, yes. Clear pictures let us give you a fixed quote without visiting.
Can you repair something that is been repaired before?
In most cases. We remove the old repair before doing a new one, so mention it when you send photos.
Will the price change on the day?
Your quote covers the damage in the pictures. Anything extra is discussed before we begin.
Is there any odour?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.
Is it messy?
We protect the room with dust sheets and masking first, and tidy up before we leave.
How do I get a price for toilet chip repair in Backford?
Repairs from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.
Is it safe with children and pets around?
On the day, the room should be kept clear of pets and children.
What toilet chip repair costs
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- What the surface is made of
- Access to the area
- How many areas need work
- Whether old repairs or coatings need taking off
Set against the cost of replacement, a repair is normally a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Getting a price from pictures
It only takes a minute to photograph the damage. Please include:
- Good light, ideally daylight, without flash glare
- A close-up of the damage, in focus
- Whether it’s been repaired or coated before
- A photo taken from further back
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job the same day in most cases.
Do you need toilet chip repair in Backford?
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Most people get in touch after spotting one of these:
- Marks on the outside of the pan
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
Questions to ask before you book
- A fixed price, and whether VAT is included
- How the room is protected while they work
- How changes to the job are handled
- Who turns up on the day
When we’d advise against a repair
Before you book, it’s worth knowing the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
What we work on
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
- Porcelain
Backford and the surrounding area
Backford is about 3 miles south of Ellesmere Port, in Cheshire West and Chester. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Backford is one of 224 places in Cheshire West and Chester where we work. Our jobs stretch from Backford to Liverpool (about 12 miles away).
Postcode districts we cover here: CH1 and CH2. You will find streets such as Denson Court, Bronte Walk and Ashbery Road, all of which we cover. Other places close to Backford include Lea by Backford (1 mile south-west), Mollington (1 mile south-west), Strawberry Park (1 mile north-west), Backford Cross (1 mile north-west) and Hope Farm (2 miles north). Larger places within reach include Chester (3 miles south), Ellesmere Port (3 miles north), Neston (7 miles north-west), Boughton (4 miles south), Frodsham (8 miles north-east) and Hoole (3 miles south-east).
What’s near Backford
Around Backford, we work in homes near St Oswald's CofE Aided Primary School, The Whitby High School and St Oswald's Church. Backford’s nearest station is Capenhurst station, roughly 2.2 miles north-west. Nearby you will also find Phoenix Tower (3.2 miles south) and Chester Castle (part) (3.8 miles south). For a walk, there’s Gowy Meadows Nature Reserve.
- Other local spots include Municipal Borough of Ellesmere Port (2.9 miles north)
Work for landlords and builders
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Why repair rather than replace?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
Why Backford customers choose us
- We leave the room as we found it
- Technicians who travel to you, UK-wide
- CHAS, Constructionline and SafeContractor accredited
- Every repair guaranteed for a year
Take a look at our full price list.
Towns and villages near Backford
Other services in Backford
Should I try a DIY kit first?
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
About our accreditations · Every repair comes with a one-year guarantee.

