Cheshire West and Chester · England

Toilet Chip Repair in Backford Cross

Toilet chip repair in and around Backford Cross: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Backford Cross?

What we are called out for in Backford Cross

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

These are the problems we’re asked about most:

  • Chips on the pan or rim
  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Pieces knocked off during fitting

What to look for in a quote

  • What happens if the damage is worse than the photos show
  • Whether they match the colour on site
  • How long the guarantee is and what it covers
  • When it can be used again

How to compare quotes

About our toilet chip repair in Backford Cross

Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. If you’re dealing with damage from dropped items and chips on the pan or rim, we can normally put it right, whatever the material.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Backford Cross (CH66, CH1, CH65)
Area hub
Cheshire West and Chester
Guarantee
A year, on every repair
Quote
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Ceramic basin shown before and after repair

Covering Backford Cross

Backford Cross is about 1 mile south of Ellesmere Port, in Cheshire West and Chester. We agree a date that works for you, and we will give you an arrival time in advance, so you are not left waiting in all day. Our technicians cover all 224 towns and villages across Cheshire West and Chester, from the larger towns to small villages. Our nearest city page is Liverpool, about 10 miles away.

Here we cover the CH66, CH1 and CH65 postcode area. Jobs here include addresses on Vine Road, St Asaph Road and Eddisbury Road and the roads around them. We also travel to Strawberry Park (1 mile north), Hope Farm (1 mile north), Ellesmere Port (1 mile north), Capenhurst (1 mile west) and Whitby (1 mile north-east). Within a short drive, we also cover Chester (5 miles south), Neston (6 miles west), Boughton (5 miles south), Frodsham (9 miles east), Hoole (5 miles south-east) and Newtown (4 miles south).

Local landmarks in Backford Cross

Our clients here include homes close to Holy Trinity Church, Sea Horse pub and Woodlands Primary School. Also close by are The Whitby High School (0.5 miles north-east) and Whitby Park (1.2 miles north-east). The nearest railway station is Capenhurst station, roughly 1 mile west of the centre. Nearby you’ll also find Municipal Borough of Ellesmere Port (1.9 miles north-east) and Ellesmere Port Hospital (0.8 miles north-east). The countryside around Backford Cross includes Gowy Meadows Nature Reserve and Shotwick Lake.

Map of Backford Cross © OpenStreetMap contributors

What toilet chip repair costs

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • What kind of damage it is
  • Previous DIY repairs that have to come out
  • How easy the damage is to reach
  • How many areas need work

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Send pictures for a quote

Good pictures mean an accurate price. Here’s what helps:

  • One sharp close-up of the damage
  • Details of any past repairs
  • A coin or ruler next to the damage for scale
  • Any details about the material

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the whole toilet, we can give you a fixed quote without visiting.

Repair or replace: which is better?

A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Prices start from £95. Our prices are the same across the UK, with no extra for Backford Cross. The job itself decides the price: how much damage, what it’s made of and how many items.

Why Backford Cross customers choose us

  • Straight answers about what a repair can do
  • Same prices wherever you are
  • Every repair guaranteed for a year
  • Nothing taken out or refitted

Take a look at our pricing.

Landlords, agents and businesses in Backford Cross

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

When we would advise against a repair

We would rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we will say what we think before you book.

What we work on

  • Porcelain
  • Cisterns & lids
  • Vitreous china
  • Pedestals
  • Toilet pans

Backford Cross questions

What if the damage is worse than the photos show?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

What do you need from me?

Use the quote form or ring 0345 017 0787.

Do you come to Backford Cross?

Yes. We work across the UK and come to Backford Cross and the rest of Cheshire West and Chester. Send pictures and we’ll quote, or call 0345 017 0787.

Are you accredited?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Is there a call-out fee?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

I’m a tenant. Can you help?

Of course. Check with your landlord; we can send the quote to them too.

How it works

When we visit, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. Expect it to take an hour or two. We tidy up before we leave and tell you when it’s ready to use.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Preparing for the visit

  • Have somewhere for us to park nearby if possible
  • Clear the area around the damage
  • Ensure the room can be ventilated

Getting a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.

Send pictures for a quote

Advice

Can I fix it myself?

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.