Dorset · England

Toilet & ceramic chip repair in Bourton, Dorset

Our technicians come to Bourton for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Bourton

For landlords and businesses

Housing associations and facilities teams use us for planned and reactive repairs in Dorset and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

How we handle toilet chip repair in Bourton

We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. If you are dealing with marks on the outside of the pan and pieces knocked off during fitting, we can generally put it right.

The work is covered for a year after we finish. If anything is not right, ring us and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Bourton (SP8, BA12)
Region
Dorset
Guarantee
One year on every repair
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026
Before and after: a damaged ceramic basin restored

Repair or replace: which is better?

A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. Rather than charging by the hour, we price the whole job up front. Damage, material and access decide it, and doing several items at once reduces it.

Why book with us

  • Colour mixed on the day to match
  • Fixed prices from your pictures
  • Every repair guaranteed for a year
  • Dust sheets down, tidy finish

Read our pricing.

The process

We turn up when we said we would, introduces themselves and checks the damage against your photos first. Dust sheets and masking tape go down before any work starts. The work itself takes one to two hours, and the room is left clean and tidy.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. The glaze is colour matched and finished.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Plan for the room to be out of bounds to pets and children
  • Avoid using the area for a few hours before we arrive
  • Mention any parking restrictions or tricky access

How to get a price

We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Send photos for a quote

Related advice

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Bourton and nearby

Bourton is about 11 miles south-west of Warminster, in Dorset. Book a date that suits you, and you’ll know when to expect us, so there is no waiting around. We cover all 462 towns and villages in Dorset, from the larger towns to small villages.

We work across the SP8 and BA12 postcode area. Local streets include High Street, Bridge Street and New Close, and we cover them all. We also travel to Zeals (1 mile north-east), Silton (1 mile south-east), White Cross (1 mile north), Penselwood (1 mile west) and Pear Ash (1 mile north-west). Further out, we also cover Gillingham (3 miles south-east), Shaftesbury (8 miles south-east), Sherborne (12 miles south-west), Peacemarsh (3 miles south-east), Sturminster Newton (10 miles south) and Milborne Port (10 miles south-west).

Landmarks near Bourton

We visit homes around Church of St George, The White Lion Inn and St George's Church of England School and the streets around them. Bourton’s nearest station is Gillingham (Dorset) station, roughly 3.6 miles south-east of the centre. A little further out are Four Towers (2.8 miles north-west) and Ballands Castle (1.3 miles west). Green spaces nearby include Aaron's Hill.

Map of Bourton © OpenStreetMap contributors

When to call us in Bourton

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

The things customers normally mention when they call include:

  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Damage from dropped items
  • Pieces knocked off during fitting

Before booking anyone

  • Whether they match the colour on site
  • Whether a trained technician does the job
  • Is the price fixed, and does it include VAT?
  • How your room will be protected

Choosing a repair company

Honest limits

A repair isn’t right for every job, including:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Toilet pans
  • Porcelain
  • Pedestals
  • Vitreous china
  • Cisterns & lids

FAQs for Bourton

Do you cover the whole of Dorset?

Across the UK, and that includes Bourton. Prices don’t change with location.

Is my repair covered?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders in Bourton.

Can you repair something that’s been repaired before?

Yes, we frequently do. It can add a little time, which we include in the quote.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.

How do I get a price for toilet chip repair in Bourton?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What happens after I send photos?

We come back with a fixed quote, plus dates. There is no obligation to book.

What toilet chip repair costs

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • How many areas need work
  • Access to the area
  • Any earlier repairs that need removing first
  • What kind of damage it is

Our prices are the same across the UK, with no extra for Bourton. What changes the price is the job itself: the material, the amount of damage and how many items.

How to get a fixed quote

Good pictures mean an accurate price. Here’s what helps:

  • Natural light rather than flash
  • Something in shot to show the size
  • Any earlier repairs or coatings
  • One sharp close-up of the damage

Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them over. What comes back is a fixed quote, not a guess.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.