Wiltshire · England

Toilet & ceramic chip repair in White Cross, Wiltshire

We travel to White Cross for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chips on the pan or rim
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in White Cross

For landlords and businesses

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

We are used to working with agents and managing companies. Just send photos, the address and how to get access.

Toilet chip repair in White Cross, done in place

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Our repair technicians work on pedestals, porcelain and toilet pans, and people most frequently call us about pieces knocked off during fitting and damage from dropped items.

Big or small, you get the same one-year guarantee. Take care with heavy items and clean the outside of the pan gently.

Chunk missing from a toilet pan, shown before and after repair
Where
White Cross (BA12)
Region
Wiltshire
Warranty
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

When to call us in White Cross

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Typical reasons for a call-out include:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Chips on the cistern lid
  • Marks on the outside of the pan

What to look for in a quote

  • What the guarantee covers, and for how long
  • Who will actually do the work
  • A fixed quote, and whether VAT is included
  • If travel is included in the price

Our hiring checklist

Common questions in White Cross

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can tenants book a repair?

Of course. Check with your landlord; we can send the quote to them too.

Will there be a smell?

There can be some smell while we work, so we ventilate the room. It fades as everything cures.

Can a chipped toilet be fixed?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Can you repair something that’s been repaired before?

In most cases. The old repair comes out first, so mention it when you send pictures.

What happens next?

We review the pictures and send a fixed quote with dates.

Do you come to White Cross?

Yes. We work across the UK and travel to White Cross and the rest of Wiltshire. Send photos and we will quote, or call 0345 017 0787.

How soon can you come?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

White Cross and the surrounding area

White Cross is about 10 miles south-west of Warminster, in Wiltshire. Clients in White Cross get the same service as everywhere else we cover: a fixed price from your photos, then a visit to do the work. We cover 425 places in Wiltshire.

Here we cover the BA12 postcode area. If you are just outside White Cross, we cover Zeals (1 mile south-east), Bourton (1 mile south), Gasper (1 mile north-west), Pear Ash (1 mile west) and Penselwood (1 mile south-west). Larger places within reach include Westbury (13 miles north-east), Warminster (10 miles north-east), Mere (3 miles east), Tisbury (11 miles east), Boreham (10 miles north-east) and North Bradley (15 miles north).

Landmarks near White Cross

In White Cross, that means homes near Whitesheet Church of England Primary Academy, Church of St Martin and The White Lion Inn and the streets around them. White Cross’s nearest station is Gillingham (Dorset) station, roughly 4.3 miles south-east of the centre. Further afield, we also cover the area around Four Towers (2.5 miles west) and Mere Museum (2.3 miles east). For a walk, there’s Aaron's Hill.

Map of White Cross © OpenStreetMap contributors

What happens on the day

Here’s how a visit typically runs: we arrive at the agreed slot, protect everything around the work area, carry out the work and tidy away. Allow an hour or two. Before we go, we will explain when it can be used and what to avoid for the first few days.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. The glaze is colour-matched and finished.
  5. We polish the repair to blend it in.

How to prepare

  • Let the surface dry out before the visit
  • Keep a parking space free if you can
  • Tell us about any previous repairs or coatings

Get a quote

To get a price, send two or three photos through our quote form or call us. We will tell you honestly if a repair is the right fix.

Send photos for a quote

Read more

Should I try a DIY kit first?

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Prices and what affects them

Repairs from £95. There is no area surcharge for White Cross. What changes the price is:

  • Doing more than one item at once
  • How easy the damage is to reach
  • How many areas need work
  • The material

Our prices are the same across the UK, with no extra for White Cross. The job itself decides the price: the material, the amount of damage and how many items.

How to get a fixed quote

Photographing the damage takes a minute. Please include:

  • Natural light rather than flash
  • Any details about the material
  • The postcode, so we can plan the visit
  • One picture of the entire toilet

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them to us. What comes back is a fixed quote, not a guess.

Repair or replace: which is better?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

Why White Cross clients choose us

  • Work done at your home or business
  • No extra charge for your area
  • Rooms protected and left tidy
  • Fixed prices from your pictures

Read our full price list.

Honest limits

Honesty matters more than a booking, so here’s what a repair won’t do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we’ll give you a straight answer.

What we work on

  • Pedestals
  • Vitreous china
  • Porcelain
  • Cisterns & lids
  • Toilet pans
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.