Kent · England

Toilet & ceramic chip repair in Cold Harbour, Kent

Our repair technicians come to Cold Harbour for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Chips on the pan or rim
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Cold Harbour

Where we work around Cold Harbour

Cold Harbour is about 7 miles south-west of Faversham, in Kent. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Cold Harbour is one of 922 places in Kent we cover. You can also see our page for London, about 42 miles away.

Postcode districts we cover here: ME17. Nearby, we also work in Warren Street (1 mile north-west), Payden Street (1 mile north-west), Lenham Heath (2 miles south-west), Charing Heath (2 miles south) and Lenham Forstal (2 miles south-west). Further out, we also cover Maidstone (11 miles west), Ashford (8 miles south-east), Canterbury (14 miles east), Sittingbourne (7 miles north), Whitstable (14 miles north-east) and Faversham (7 miles north-east).

Around Cold Harbour

Around Cold Harbour, we work in homes near Spuckles and Kennelling Woods, Church of St Lawrence and The Harrow pub, among other places. The nearest railway station is Charing station, about 2.3 miles south of the centre. A little further out are Newnham Castle (3.4 miles north).

Map of Cold Harbour © OpenStreetMap contributors

How we handle toilet chip repair in Cold Harbour

Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Common call-outs are for pieces knocked off during fitting and marks on the outside of the pan, on porcelain, toilet pans and vitreous china.

We guarantee the work for a year. If something is not right in that time, we come back and put it right. Take care with heavy items and clean the outside of the pan gently.

Where
Cold Harbour (ME17)
Region
Kent
Warranty
12 months on all our work
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Updated
23 October 2026
Ceramic basin repaired, before and after

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

What we can’t put right

Before you book, it’s worth knowing the limits too:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think.

What we work on

  • Toilet pans
  • Vitreous china
  • Porcelain
  • Pedestals
  • Cisterns & lids

Your questions about toilet chip repair in Cold Harbour

Is my repair covered?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

It’s been repaired before. Can you still fix it?

In most cases. The old repair comes out first, so let us know about it.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Do you work in Cold Harbour?

We do. Technicians travel to Cold Harbour from across the region, with no extra charge for travel.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

Is a repair better than a new one?

Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

What happens after I send photos?

We review the photos and send a fixed quote.

How we price toilet chip repair

Repairs from £95. We price every job individually, from your photos. The main factors are:

  • Access to the area
  • Any earlier repairs that need removing first
  • The size and number of damaged areas
  • Unusual colours or finishes

Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Send pictures for a quote

Good pictures mean an accurate price. Here’s what helps:

  • Where you are, by postcode
  • A close-up of the damage, in focus
  • One picture of the whole toilet
  • A coin beside the damage so we can judge size

Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, add your postcode and send them to us. What comes back is a fixed price, not a guess.

Common problems we fix in Cold Harbour

Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

People generally call us when they notice one of these:

  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Chips on the cistern lid

Comparing quotes

  • Whether there are any call-out or travel charges
  • The length of the guarantee and what it covers
  • How long it needs to cure
  • Is the price fixed, and does it include VAT?

Our hiring checklist

For landlords and businesses

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.

For anyone letting property in or around Cold Harbour, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.

Repair or replace: which is better?

A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.

Why book with us

  • We’ll tell you if it’s not worth repairing
  • Work done at your home or business
  • Accredited with CHAS, Constructionline and SafeContractor
  • Fixed prices from your photos

Take a look at our prices page.

How it works

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes an hour or two. We tidy up before we leave and tell you when it’s ready to use.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Let us know which floor the room is on
  • Mention any earlier repairs or resurfacing

How to get a price

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed price. There is no charge for the quote and no obligation.

Get a fixed price

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.