Aberdeenshire · Scotland

Toilet Chip Repair for Crossroads homes

Damaged toilet in Crossroads? We repair it in place, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Chips on the pan or rim
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Crossroads

Why repair rather than replace?

A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Our toilet chip repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • Nothing taken out or refitted
  • A year’s guarantee on all work
  • Colour-matched on site
  • Generally one visit, start to finish

See our pricing.

How we handle toilet chip repair in Crossroads

Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Our repair technicians work on porcelain, vitreous china and toilet pans, and people most frequently call us about damage from dropped items and chips on the pan or rim.

You are covered for a year from the day of the repair. If anything is not right, ring us and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Crossroads (AB31)
Region
Aberdeenshire
Cover
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Common questions in Crossroads

What if the damage is worse than the pictures show?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

How do I book?

Just photos, your postcode and a contact number. On the day, access to the room.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Can you price it without visiting?

In nearly every case. If photos don’t show enough, we’ll ask for another angle.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

Can I add another job to the visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include photos of each item.

Prices and what affects them

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • Whether we combine several jobs
  • Where the damage is and how we get to it
  • The type of damage
  • The material and finish

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

Send pictures for a quote

You can take the pictures on your phone, there is no need for anything special. Make sure they show:

  • A close-up of the damage, in focus
  • The material, if you know it
  • One picture of the entire toilet
  • Natural light rather than flash

Email us photos of the damage and one of the entire item, with your AB31 postcode, and we will come back with a fixed quote.

DIY kit or professional repair?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Do you need toilet chip repair in Crossroads?

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Clients typically contact us about:

  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Chips on the pan or rim

Questions to ask before booking

  • How long the guarantee is and what it covers
  • How the colour is matched
  • A fixed quote, and whether VAT is included
  • How long it needs to cure

Our hiring checklist

Landlord and trade work in Crossroads

We work for landlords, letting agents and housing providers in Crossroads as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

How the visit works

It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, then carry out the work, which generally takes an hour or two. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Keep a parking space free if you can
  • Let us know if it has been repaired before
  • Mention any parking restrictions or tricky access

How to get a price

For a price in Crossroads, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a fixed price

Read more

About Crossroads

Crossroads is about 14 miles south-west of Aberdeen, in Aberdeenshire. Book a date that suits you, and you will know when to expect us, so there’s no waiting around. Crossroads is one of 161 places in Aberdeenshire where we work.

We cover every part of the AB31 postcode area and the streets around it. If you’re just outside Crossroads, we cover Crathes (1 mile north), Kirkton of Durris (2 miles north-east), Woodlands (3 miles north-east), Balfour (3 miles north-east) and Banchory (3 miles north-west). We also work in nearby towns such as Westhill (9 miles north-east), Stonehaven (9 miles south-east), Kemnay (14 miles north), Laurencekirk (14 miles south), Kintore (14 miles north) and Aboyne (14 miles west).

Near you in Crossroads

Further afield, we also cover the area around Crathes Castle (1.9 miles north-west) and Glen O'Dee Hospital (4.3 miles west). Open spaces near Crossroads include Scolty Hill.

Map of Crossroads © OpenStreetMap contributors

Honest limits

We won’t take on work that will not last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we will say what we think.

What we work on

  • Porcelain
  • Vitreous china
  • Toilet pans
  • Pedestals
  • Cisterns & lids
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.