Dorset · England
Toilet & ceramic chip repair in Crossways, Dorset
Problem with your toilet in Crossways? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Toilet chip repair at your home in Crossways
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. We are often asked to fix marks on the outside of the pan and chips on the pan or rim, on vitreous china, porcelain and toilet pans.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Crossways (DT2)
- Area hub
- Dorset
- Cover
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
DIY kit or professional repair?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
For landlords and businesses
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.
Covering Crossways
Crossways is about 5 miles east of Dorchester, in Dorset. Our technicians come to clients in Crossways, so nothing has to leave your home. Crossways is one of 462 places in Dorset we cover.
We cover every part of DT2 and the streets around it. That includes homes on Lington Close, Moynton Close and Pauls Way. Nearby, we also work in Warmwell (1 mile south), Redbridge (1 mile east), Owermoigne (2 miles south), West Knighton (2 miles south-west) and Broadmayne (3 miles south-west). Within a short drive, we also cover Weymouth (8 miles south-west), Dorchester (5 miles west), Blandford Forum (14 miles north-east), Broadstone (15 miles east), Corfe Mullen (15 miles east) and Portland (11 miles south-west).
Around Crossways
Locally, our jobs take us to homes close to The Frampton Arms and Frome Valley CofE VA First School. The nearest railway station is Moreton (Dorset) station, about 0.8 miles east. Nearby you’ll also find Dorset County Hospital (5.1 miles west) and Tolpuddle Martyrs Museum (3.9 miles north). For a walk, there is Tadnoll and Winfrith Heath and Spring Bottom Hill.
Nearby places to Crossways
More services for Crossways
What we’re called out for in Crossways
Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Most people contact us when they notice one of these:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
Before you book anyone
- What protection goes down before work starts
- Whether cleaning and preparation are in the price
- Who will actually do the work
- How long the guarantee is and what it covers
Prices and what affects them
Repairs from £95. We give every job a fixed price from pictures. This is what makes a difference:
- Previous DIY repairs that have to come out
- How many areas need work
- Whether we combine several jobs
- Unusual colours or finishes
What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.
Quotes from your photos
Two or three clear photos are normally enough. It helps if you send:
- Natural light rather than flash
- Any earlier repairs or coatings
- A coin beside the damage so we can judge size
- A picture taken from further back
A quote takes minutes to ask for: photograph the damage, then the entire toilet, add your postcode and send them over. What comes back is a fixed price, not a guess.
What we can’t put right
We will not take on work that will not last, so here’s what a repair cannot put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
Materials we work on in Crossways
- Porcelain
- Cisterns & lids
- Pedestals
- Vitreous china
- Toilet pans
Questions from Crossways
Do the materials smell?
Expect a mild smell while we are working, which fades afterwards.
Can landlords book you?
Yes, frequently. We can quote for several properties together and work between tenancies.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Will it make a mess?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
Is a repair better than a new one?
Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
What information do you need?
Just photos, your postcode and a contact number. On the day, access to the room.
How quickly can you book me in?
It depends on the time of year and where you are. We’ll offer you dates when we send your quote.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
How the visit works
Here’s how a visit usually runs: we arrive on time, protect everything around the work area, carry out the work and tidy away. Plan for one to two hours. Before leaving, we tell you when it can be used and how to look after it.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Let us know about parking or access
- Clear toiletries, mats and anything else from around the area
- Tell us if there are stairs or a lift
Ask for a price
Most clients in Crossways get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.
Related advice
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
What you get with us
- We come to you, anywhere in the UK
- One price list for the whole UK
- Nothing taken out or refitted
- Dust sheets down, tidy finish
Take a look at our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
