Newcastle upon Tyne · England
Toilet & ceramic chip repair in Elswick, Newcastle upon Tyne
Fixed-price toilet chip repair in Elswick and the surrounding area, usually in one visit and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Work for landlords and builders
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
If you manage property in Elswick, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.
How we handle toilet chip repair in Elswick
Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. Common call-outs are for marks on the outside of the pan and chips on the pan or rim, in vitreous china, pedestals and porcelain.
The work is guaranteed for twelve months. If something isn’t right in that time, we come back and put it right. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Elswick (NE4, NE11, NE1)
- County
- Newcastle upon Tyne
- Warranty
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Common questions in Elswick
Can I get a quote without a visit?
Generally, yes. Clear pictures let us give you a fixed quote without visiting.
What happens once I’ve sent pictures?
You will get a fixed quote back, plus dates. You are under no obligation.
How quickly can you book me in?
It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Do you do work for letting agents?
Yes, often. We quote for multiple addresses and fit around tenancy changeovers.
What information do you need?
Some pictures, your postcode and how to reach you. On the day, we only need access to the room.
Do the materials smell?
It depends on the job, but frequently a little. Open windows and an extractor fan help.
DIY repairs versus a professional job
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.
Towns and villages near Elswick
What else we do in Elswick
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. A repair typically costs much less than people expect, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.
Why Elswick clients choose us
- No extra charge for your area
- One-year guarantee on every repair
- Colour mixed on the day to match
- Fixed prices from your pictures
See our prices page.
What a repair can’t fix
To be straight with you, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Vitreous china
- Pedestals
- Cisterns & lids
- Porcelain
- Toilet pans
What toilet chip repair costs
Repairs from £95. There is no area surcharge for Elswick. What changes the price is:
- Doing more than one item at once
- How many areas need work
- Previous DIY repairs that have to come out
- The material
Our prices are the same across the UK, with no extra for Elswick. What changes the price is the job itself: the material, the amount of damage and how many items.
Quotes from your pictures
Good pictures mean an accurate price. Here’s what we find most useful:
- What it’s made of, if you know
- Something in shot to show the size
- A picture taken from further back
- A clear, close picture of the problem area
Email us a picture of the damage and one of the entire item, and tell us you’re in Elswick, and we will reply with a fixed quote.
What we are called out for in Elswick
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
You may need us if you’ve spotted any of these:
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
- Chips on the pan or rim
Comparing quotes
- If travel is included in the price
- How changes to the job are handled
- Is the price fixed, and does it include VAT?
- What prep work is covered
The process
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the job takes an hour or two, and we finish with a tidy-up and a look at the finished work together.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
How to prepare
- Move bottles, mats and clutter away from the area
- Keep children and pets away from the room on the day
- Let the surface dry out before the visit
Getting a price
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them to us. What comes back is a fixed price, not a guess.
Advice
About Elswick
Elswick is about 2 miles south of Newcastle upon Tyne, in Newcastle upon Tyne. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Our technicians cover 63 places across Newcastle upon Tyne.
Every address in NE4, NE11 and NE1 is within our area, from the main roads to the quietest streets. Jobs here include addresses on Park Road, Mill Lane and Mather Road and the roads around them. Other places close to Elswick include Westgate (1 mile east), Dunston (1 mile south), Low Team (1 mile south-east), Benwell (1 mile north-west) and Spital Tongues (1 mile north). Within a short drive, we also cover Carr Hill (3 miles south-east), Denton (3 miles north-west), Low Fell (3 miles south-east), Sheriff Hill (3 miles south-east), West Denton (3 miles north-west) and Gosforth (3 miles north).
Around Elswick
In Elswick, that means homes near North East Futures UTC, St Michael's RC Primary School and Newcastle University Library, among other places. You will also find Benwell Nature Park (1.3 miles north-west), Church of St Michael And Presbytery Attached (within half a mile south-east), The Balmoral Public House (0.5 miles north-east) and Newcastle Sixth Form College (0.6 miles east). For rail, the closest station is Newcastle station, about 1 mile east. Nearby you will also find The Gate (1 mile north-east) and Charge! The Story of England's Northern Cavalry (0.7 miles east). Not far away are Bent Hill and Addison and Hedgefield Woods.
- Other local spots include County Borough of Newcastle upon Tyne (1.3 miles east)
About our accreditations · Every repair comes with a one-year guarantee.
