Scottish Borders · Scotland

Toilet & ceramic chip repair in Lauder, Scottish Borders

Local toilet chip repair for Lauder: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Lauder?

Toilet chip repair at your home in Lauder

A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We are frequently asked to fix marks on the outside of the pan and chips on the pan or rim, in vitreous china, cisterns & lids and pedestals.

You’re covered for a year from the day of the repair. Just call us if there’s a problem and we’ll come back. Avoid dropping heavy items and clean the outside of the pan gently.

Where
Lauder (TD2)
County
Scottish Borders
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Before and after: a damaged ceramic basin restored

Landlord and trade work in Lauder

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.

If you manage property in Lauder, we can repair and quote for several addresses together. Just send pictures for each address and we will price them together.

What affects the price in Lauder

Prices start from £95. We charge the same across the UK, including Lauder. What changes the price is:

  • How easy the damage is to reach
  • The colour and finish to match
  • What kind of damage it is
  • What the surface is made of

A repair is priced on what needs doing, not your postcode. The full price is agreed before booking.

How to get a fixed quote

Two or three clear photos are typically enough. Try to include:

  • Details of any past repairs
  • Daylight if possible, and no flash reflection
  • What it’s made of, if you know
  • A close-up of the damage, in focus

You don’t need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

What we can’t put right

Some jobs aren’t right for a repair, for example:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we’ll tell you honestly before booking.

Surfaces we repair

  • Vitreous china
  • Cisterns & lids
  • Toilet pans
  • Pedestals
  • Porcelain

The process

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take an hour or two. We tidy up before we leave and let you know when you can use it again.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Tell us about parking, stairs or access
  • Ensure the area is dry
  • Mention if the room is upstairs or in a flat

Getting a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we will reply with a fixed quote. Quotes are free and you’re under no obligation.

Get a free quote

Advice

Where we work around Lauder

Lauder is about 8 miles north of Galashiels, in the Scottish Borders. Whether you are in the middle of Lauder or on the outskirts, the service is the same: a fixed price, a tidy visit and a guarantee. Lauder is one of 89 places in the Scottish Borders we cover. Our nearest city page is Edinburgh, about 24 miles away.

Here we cover the TD2 postcode area. That includes homes on Market Place, West High Street and East High Street and the roads around them. Being close to the A68 and B6362, Lauder is easy for our technicians to reach. Close by, we cover Nether Blainslie (3 miles south-east), Oxton (4 miles north-west), Stow (5 miles south-west), Killochyett (5 miles west) and Earlston (6 miles south-east). We also work in nearby towns such as Galashiels (8 miles south), Kelso (15 miles south-east), Selkirk (12 miles south), Innerleithen (14 miles south-west), Melrose (8 miles south) and Langlee (8 miles south).

What’s near Lauder

Our customers here include homes close to St Mary's Parish Church and the streets around them. For rail, the closest station is Stow station, about 5 miles south-west of the centre. Other landmarks nearby include Thirlestane Castle (within half a mile north-east). The countryside around Lauder includes Addinston Hill.

Map of Lauder © OpenStreetMap contributors

Can I fix it myself?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

Repair or replace: which is better?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. We do not add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Why choose Surface Doctor in Lauder

  • Work done at your home or business
  • One-year guarantee on every repair
  • Fixed prices from your pictures
  • Colour mixed on the day to match

Take a look at our full price list.

Signs you need toilet chip repair in Lauder

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

Common reasons people in Lauder contact us are:

  • Chips on the pan or rim
  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Pieces knocked off during fitting

Questions to ask before booking

  • How the colour is matched
  • How your room will be protected
  • When it can be used again
  • Who will actually do the work

How to compare quotes

FAQs for Lauder

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Do you cover the entire of the Scottish Borders?

We cover the whole UK, including Lauder and the rest of the Scottish Borders. Send your postcode with your photos and we will confirm dates.

What if the damage is worse than the photos show?

The price is fixed for what the pictures show. If there’s more, we’ll tell you before starting.

Can you repair something that’s been repaired before?

Most of the time. Let us know what was used before and we’ll plan for it.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.

Is there a guarantee?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can you quote from pictures?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.