Scottish Borders · Scotland

Toilet & ceramic chip repair in Melrose, Scottish Borders

We travel to Melrose for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Damage from dropped items
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Melrose

What we are called out for in Melrose

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Look out for these signs:

  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Damage from dropped items
  • Marks on the outside of the pan

What to look for in a quote

  • What aftercare is recommended
  • Whether the colour is mixed to match
  • What prep work is covered
  • How long it needs to cure

10 questions to ask before you book

Toilet chip repair at your home in Melrose

Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Whether it’s pieces knocked off during fitting and chips on the pan or rim, we can usually put it right.

You get a one-year guarantee, the same in Melrose as everywhere else we work. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin shown before and after repair
Area
Melrose (TD6)
County
Scottish Borders
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Last updated
23 October 2026

FAQs for Melrose

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

How soon can you come?

We’ll give you dates with your quote. Tell us if you need it done quickly.

Can you quote from photos?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What about a leaking crack?

No. That needs a new toilet. We fix chips and broken pieces.

Can you repair several things at once?

Yes, and it’s often cheaper. Send pictures of everything together and we’ll quote them together.

What happens after I send pictures?

We review the photos and send a fixed quote and the next dates we have.

Can tenants book a repair?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.

Where we work around Melrose

Melrose is about 3 miles east of Galashiels, in the Scottish Borders. Jobs in Melrose are booked in like any other job: a fixed quote from pictures, then a visit to do the work. We work in all 89 towns and villages in the Scottish Borders, from the larger towns to small villages. We work right across the region, from Melrose to Edinburgh (30 miles away).

Here we cover the TD6 postcode area. Whether you live on High Street, Market Square and St Dunstan's Park or a nearby road, we can come to you. Melrose sits on or near the B6359 and B6361, which makes travel easy. Neighbouring places we cover include Gattonside (1 mile north), Darnick (1 mile west), Newstead (1 mile east), Tweedbank (2 miles west) and Bowden (2 miles south). Within a short drive, we also cover Galashiels (3 miles west), Hawick (12 miles south), Kelso (11 miles east), Selkirk (6 miles south-west), Jedburgh (11 miles south-east) and Wilton (12 miles south).

Landmarks near Melrose

Around Melrose, we work in homes near Melrose, among other places. The closest station to Melrose is Tweedbank station, about 1.5 miles west of the centre. Further afield, we also cover the area around Commendators House Museum (under half a mile east) and Castle Holydean (2.4 miles south). Open spaces near Melrose include Eildon Hill North and Bemersyde Moss.

Map of Melrose © OpenStreetMap contributors

Why repair rather than replace?

A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. You get a fixed price from your pictures, so you know the cost before you book.

Why Melrose clients choose us

  • Colour mixed on the day to match
  • Honest advice, even when it means no job
  • A year’s guarantee on all work
  • Everything repaired in place

Read our pricing.

How we price toilet chip repair

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • The colour and finish to match
  • The material and finish
  • Whether we combine several jobs
  • Whether it’s a chip, crack, burn or wear

We do not add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed price

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • A coin beside the damage so we can judge size
  • Your postcode, so we can check dates
  • Daylight if possible, and no flash reflection
  • Details of any past repairs

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

How it works

Here’s how a visit typically runs: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Plan for an hour or two. Before we go, we will explain when it can be used and what to avoid for the first few days.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

How to prepare

  • Make sure the area is dry
  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before

Ask for a price

Upload a picture of the damage and one of the whole item, with your TD6 postcode, and we will reply with a fixed quote.

Send photos for a quote

Read more

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

Work for landlords and builders

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

If you manage property in Melrose, we will quote for several properties at once. Send photos for each one and we will come back with a combined price.

What a repair cannot fix

We’d rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before booking.

What we work on

  • Pedestals
  • Vitreous china
  • Toilet pans
  • Cisterns & lids
  • Porcelain
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About our accreditations · Every repair comes with a one-year guarantee.

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