Orkney Islands · Scotland

Toilet & ceramic chip repair in Longhope, Orkney Islands

Our repair technicians come to Longhope for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Longhope

DIY repairs versus a professional job

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

Toilet chip repair at your home in Longhope

A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We work on cisterns & lids, pedestals and vitreous china, and common reasons people contact us are marks on the outside of the pan and chips on the pan or rim.

You’re covered for a year from the day of the repair. If anything is not right, ring us and we’ll come back. Take care with heavy items and clean the outside of the pan gently.

Where
Longhope (KW16)
Region
Orkney Islands
Guarantee
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Ceramic basin shown before and after repair

Common questions in Longhope

Are there extra charges for Longhope?

Travel is included in the price, with the same prices everywhere we work.

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.

What do you need from me?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as householders across the Orkney Islands.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we’ve finished.

What happens after I send pictures?

We review the pictures and send a fixed quote.

Can I add another job to the visit?

Of course, and it usually saves money. Just add the extra items to your pictures and we will quote them together.

Do you cover the entire of the Orkney Islands?

All of the Orkney Islands, and the rest of the UK. Travel is included in the price.

When we would advise against a repair

We’ll always be straight with you, so here’s what a repair can’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we’ll tell you honestly before you book.

What we work on

  • Vitreous china
  • Cisterns & lids
  • Pedestals
  • Porcelain
  • Toilet pans

What happens on the day

Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, and get on with the job, which normally takes one to two hours. If we find something your photos didn’t show, we will explain it before carrying on.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

How to prepare

  • Let us know which floor the room is on
  • Avoid using the area for a few hours before we arrive
  • Clear the area around the damage

How to get a price

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Related advice

Repair or replace in Longhope?

A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why book with us

  • Colour-matched on site
  • CHAS and Constructionline accredited
  • No need to remove anything
  • Work done at your home or business

Read our pricing.

For landlords and businesses

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

For anyone letting property in or around Longhope, we will quote for several properties at once. Send photos for each one and we’ll come back with a combined price.

Signs you need toilet chip repair in Longhope

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Keep an eye out for any of the following:

  • Damage from dropped items
  • Chips on the pan or rim
  • Chips on the cistern lid
  • Marks on the outside of the pan

Questions to ask before booking

  • Whether they match the colour on site
  • How soon you can use it again
  • The length of the guarantee and what it covers
  • If travel is included in the price

10 questions to ask before you book

Covering Longhope

Longhope is about 15 miles south-west of Kirkwall, in the Orkney Islands. We visit homes and businesses in Longhope and the surrounding area, so you do not need to take anything anywhere. We cover all 51 towns and villages in the Orkney Islands, from the larger towns to small villages.

Our visits in KW16 are booked in the same way as anywhere else. Other places close to Longhope include Lyness (2 miles north), Scarfskerry (11 miles south), Rattar (11 miles south), Brough (12 miles south-west) and Canisbay (12 miles south). If you’re somewhere remote, ring us first and we’ll plan the trip.

Near you in Longhope

Locally, our jobs take us to homes close to South Walls, among other places. Other landmarks nearby include Longhope Lifeboat Museum (1.5 miles south-west). The countryside around Longhope includes Binga Fea and Loch of Greenhill.

Map of Longhope © OpenStreetMap contributors

What toilet chip repair costs

Repairs from £95. We charge the same across the UK, including Longhope. What changes the price is:

  • How many items we do on one visit
  • What the surface is made of
  • How hard the colour is to match
  • Any earlier repairs that need removing first

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Quotes from your photos

Good pictures mean an accurate price. Here’s what helps:

  • What it’s made of, if you know
  • Natural light rather than flash
  • A coin beside the damage so we can judge size
  • Details of any past repairs

We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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