Stoke-on-Trent · England
Toilet & ceramic chip repair in Tunstall, Stoke-on-Trent
Chip and break repairs to toilets, cisterns and other ceramics at your home in Tunstall, with a one-year guarantee on every repair.
- Repairs from £95
- Chips on the cistern lid
- Marks on the outside of the pan
DIY kit or professional repair?
If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it does not work out, we can still repair it properly.
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.
How we handle toilet chip repair in Tunstall
Leaking cracks need the toilet replacing, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. We regularly repair cisterns & lids, porcelain and toilet pans, and people most frequently call us about pieces knocked off during fitting and marks on the outside of the pan.
Big or small, it’s backed by a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Tunstall (ST6, ST5)
- Region
- Stoke-on-Trent
- Guarantee
- One year on every repair
- Quotes
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Nearby places to Tunstall
More services for Tunstall
Prices and what affects them
Prices start from £95. You’ll know the full cost before booking. We look at:
- Doing more than one item at once
- The material and finish
- How easy the damage is to reach
- Unusual colours or finishes
A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with no extras added later.
Send photos for a quote
Before you send photos, a few simple things make all the difference:
- Daylight if possible, and no flash reflection
- Your postcode, so we can check dates
- Any earlier repairs or coatings
- Something in shot to show the size
Email us pictures of the damage and a wider shot of the entire item, and tell us you are in Tunstall, and we’ll reply with a fixed price.
For landlords and businesses
We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
How the visit works
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which generally takes an hour or two. If we find something your pictures didn’t show, we will explain it before carrying on.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Have a window or extractor fan available
- Tell us if there are stairs or a lift
- Make sure the area is dry
Ask for a price
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.
Advice
Tunstall and the surrounding area
Tunstall is about 3 miles north of Newcastle-under-Lyme, in Stoke-on-Trent. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Tunstall is one of 59 towns and villages in Stoke-on-Trent where we work. We work right across the region, from Tunstall to Manchester (29 miles away).
Jobs in ST6 and ST5 are booked in the same way as anywhere else. Streets in the area include High Lane, Canal Lane and Linda Road, all of which we cover. You’ll find Tunstall on the A527 and A5271, so it’s easy for us to reach. Close by, we cover Longport (1 mile south), Goldenhill (1 mile north), Bradwell (1 mile south-west), Packmoor (2 miles north) and Porthill (2 miles south). We also work in nearby towns such as Stoke-on-Trent (3 miles south-east), Hanley (3 miles south-east), Stoke-upon-Trent (4 miles south), Fenton (5 miles south-east), Penkhull (4 miles south) and Birches Head (3 miles south-east). Tunstall is one of the larger places we cover in Stoke-on-Trent.
Landmarks near Tunstall
Around Tunstall, we work in homes near The Co-operative Academy of Stoke-on-Trent, The Co-operative Academy of Stoke-on-Trent and Christ Church. Other local landmarks include St Mary's Church of England Primary School (within half a mile south-west) and The Vine Public House (0.8 miles north-east). Tunstall’s nearest station is Longport station, roughly 1.1 miles south. A little further out are Smallthorne Urban District (1.9 miles south-east) and Haywood Hospital (0.9 miles east). For a walk, there’s Parrot's Drumble and Bignall Hill.
Common problems we fix in Tunstall
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Common reasons people in Tunstall contact us include:
- Damage from dropped items
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Chips on the cistern lid
What to look for in a quote
- How soon you can use it again
- Who turns up on the day
- How your room will be protected
- Is the price fixed, and does it include VAT?
Common questions in Tunstall
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Is it messy?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
Which areas do you work in?
Across the UK, and that includes Tunstall. Prices do not change with location.
I rent my home. Can I book you?
Of course. Check with your landlord; we can send the quote to them too.
Can you repair something that’s been repaired before?
Most of the time. Tell us what was done before and we’ll plan for it.
What happens after I send pictures?
We come back with a fixed quote. There’s no obligation to book.
Repairing versus replacing in Tunstall
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in Tunstall
- No extra charge for your area
- Most jobs done in one visit
- CHAS, Constructionline and SafeContractor accredited
- We come to you, anywhere in the UK
Read our pricing.
What a repair cannot fix
Before you book, it’s worth knowing the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
Materials we work on in Tunstall
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
- Toilet pans
About our accreditations · Every repair comes with a one-year guarantee.
