Scottish Borders · Scotland
Toilet & ceramic chip repair in Midlem, Scottish Borders
Chip and break repairs to toilets, cisterns and other ceramics in Midlem, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan
Can I fix it myself?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.
How we handle toilet chip repair in Midlem
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Common call-outs are for chips on the pan or rim and damage from dropped items, across vitreous china, cisterns & lids and toilet pans.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Midlem (TD7)
- Area hub
- Scottish Borders
- Warranty
- One year on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Repair or replace: which is better?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
What you get with us
- Free fixed quotes from pictures
- One-year guarantee on every repair
- Everything repaired in place
- One visit for most repairs
Read our pricing.
How the visit works
From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the job takes an hour or two, depending on what we find, and we finish with a tidy-up and a look at the finished work together.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Have a window or extractor fan available
- Ensure the area is dry
- Let us know if it has been repaired before
Get a quote
If you’re in Midlem and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Read more
How we price toilet chip repair
Repairs from £95. Every quote is fixed and free. What we take into account:
- How much damage there is
- Previous DIY repairs that have to come out
- The type of damage
- Whether we combine several jobs
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.
How to get a fixed quote
It only takes a minute to photograph the damage. Please include:
- Daylight if possible, and no flash reflection
- One sharp close-up of the damage
- A coin beside the damage so we can judge size
- What it’s made of, if you know
We price from pictures so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.
Common problems we fix in Midlem
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Send us a picture if you notice any of these:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
What to look for in a quote
- Aftercare advice
- How your room will be protected
- When it can be used again
- Whether the price covers travel
When we’d advise against a repair
We won’t take on work that won’t last, so here’s what a repair can’t put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
Materials we work on in Midlem
- Porcelain
- Vitreous china
- Toilet pans
- Pedestals
- Cisterns & lids
Places near Midlem
What else we do in Midlem
Covering Midlem
Midlem is about 6 miles south of Galashiels, in the Scottish Borders. Jobs in Midlem are booked in like any other job: a fixed quote from photos, and a technician at your door on the day. Our repair technicians cover all 89 towns and villages across the Scottish Borders. You can also see our page for Edinburgh, about 33 miles away.
Here we cover the TD7 postcode area. Midlem is on the B6453, so it’s easy for us to reach. We also cover the places around Midlem: Lilliesleaf (2 miles south), Bowden (3 miles north-east), Belses (3 miles south-east), Selkirk (4 miles west) and Newtown St Boswells (4 miles north-east). We also work in nearby towns such as Galashiels (6 miles north), Hawick (8 miles south), Kelso (13 miles east), Jedburgh (9 miles south-east), Wilton (8 miles south) and Innerleithen (13 miles north-west).
What’s near Midlem
Our customers here include homes close to Midlem. The closest station to Midlem is Tweedbank station, roughly 4.7 miles north of the centre. Other landmarks nearby include Dingleton Hospital (3.7 miles north) and Castle Holydean (1.9 miles north). Green spaces nearby include Eildon Wester Hill and Hare and Dunhog Mosses.
Common questions in Midlem
Can a chipped toilet be fixed?
Yes. We repair chips on pans, rims, cisterns and lids.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
What happens if you find more damage?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is my repair covered?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Can tenants book a repair?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
How do I book?
Just pictures, your postcode and a contact number. On the day, access to the room.
Landlord and trade work in Midlem
Landlords, letting agents and housing providers in Midlem use us as well as householders. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
About our accreditations · Every repair comes with a one-year guarantee.
