Scottish Borders · Scotland

Toilet Chip Repair in Newtown St Boswells

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Newtown St Boswells and across the Scottish Borders. Free, fixed quotes from your photos.

  • Repairs from £95
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Newtown St Boswells

The process

Here’s how a visit typically runs: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Plan for an hour or two from start to finish. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Have a window or extractor fan available
  • Mention if the room is upstairs or in a flat
  • Mention any earlier repairs or resurfacing

How to get a price

If you’re in Newtown St Boswells and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

Get a free quote

Advice

Toilet chip repair in Newtown St Boswells without replacing anything

We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. We regularly repair cisterns & lids, vitreous china and pedestals, and the jobs we see most are pieces knocked off during fitting and marks on the outside of the pan.

A one-year guarantee comes as standard, so you are covered after the visit. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Newtown St Boswells (TD6)
County
Scottish Borders
Guarantee
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Before and after: a damaged ceramic basin restored

How we price toilet chip repair

Prices start from £95. We do not charge extra for travel to Newtown St Boswells. The price depends on:

  • The material and finish
  • The size and number of damaged areas
  • Whether old repairs or coatings need taking off
  • The type of damage

What it costs depends on the type and amount of damage, the material and how many items we do on one visit. We give a fixed price from your pictures, so you know the cost before you book.

Quotes from your pictures

You can typically get a fixed price without us visiting. To make it quick:

  • The material, if you know it
  • Details of any past repairs
  • A coin or ruler next to the damage for scale
  • Where you are, by postcode

Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed price back. Quotes are free and you are under no obligation.

Common problems we fix in Newtown St Boswells

Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

People normally call us after spotting one of these:

  • Chips on the cistern lid
  • Damage from dropped items
  • Marks on the outside of the pan
  • Pieces knocked off during fitting

Before you book anyone

  • How your room will be protected
  • How changes to the job are handled
  • What prep work is covered
  • How long it needs to cure

Our hiring checklist

Your questions about toilet chip repair in Newtown St Boswells

Will you leave a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Will there be a smell?

Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.

What do you need from me?

A close-up, a wider photo and your postcode. Then we will agree a date.

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

I rent my home. Can I book you?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

How quickly can you book me in?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Is repairing better than replacing?

Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.

Should you replace it?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. A repair usually costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • Dust sheets down, tidy finish
  • Technicians who travel to you, UK-wide
  • One visit for most repairs

See our pricing.

Where we work around Newtown St Boswells

Newtown St Boswells is about 6 miles south-east of Galashiels, in the Scottish Borders. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Our technicians cover 89 places in the Scottish Borders, from the larger towns to small villages. You can also see our page for Edinburgh, about 33 miles away.

We cover every part of TD6 and the streets around it. Streets in the area include Park Avenue, Park Crescent and Roxburghe Place, and we cover them all. If you’re just outside Newtown St Boswells, we cover Bowden (1 mile south-west), St Boswells (1 mile east), Newstead (2 miles north-west), Greycrook (2 miles south-east) and Melrose (2 miles north-west). Further out, we also cover Galashiels (6 miles north-west), Hawick (11 miles south), Kelso (10 miles east), Selkirk (7 miles west), Jedburgh (8 miles south-east) and Wilton (11 miles south-west).

Landmarks near Newtown St Boswells

We visit homes around Newtown Primary School and the streets around them. The closest station to Newtown St Boswells is Tweedbank station, roughly 3.7 miles north-west of the centre. Further afield, we also cover the area around Castle Holydean (2.5 miles south-west) and Commendators House Museum (2.2 miles north-west). Open spaces near Newtown St Boswells include Bemersyde Moss and Eildon Hill North.

Map of Newtown St Boswells © OpenStreetMap contributors

When we would advise against a repair

A repair is not right for every job, including:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we’ll give you a straight answer.

What we work on

  • Porcelain
  • Toilet pans
  • Pedestals
  • Cisterns & lids
  • Vitreous china

Can I fix it myself?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

Landlord and trade work in Newtown St Boswells

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.