Medway · England
Toilet Chip Repair in Moor Street
Our repair technicians come to Moor Street for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid

Should I try a DIY kit first?
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
Toilet chip repair at your home in Moor Street
A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Common call-outs are for marks on the outside of the pan and chips on the pan or rim, in cisterns & lids, vitreous china and toilet pans.
A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Area
- Moor Street (ME8)
- Area hub
- Medway
- Warranty
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
When to call us in Moor Street
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Get in touch if you’ve noticed any of these:
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
What your quote should include
- What the guarantee covers, and for how long
- What prep work is covered
- Whether the price is fixed and includes VAT
- How soon you can use it again
Repair or replace: which is better?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with no extras added later.
What you get with us
- Colour-matched on site
- Free fixed quotes from pictures
- Every repair guaranteed for a year
- We leave the room as we found it
Read our pricing.
Covering Moor Street
Moor Street is about 2 miles east of Gillingham, in Medway. Whether you’re in the middle of Moor Street or on the outskirts, the service is the same: a fixed price, a tidy visit and a guarantee. We work in 68 places in Medway, from the larger towns to small villages. Our nearest city page is London, about 33 miles away.
All of ME8 is covered. Jobs here include addresses on Seymour Road, Horseman's Green Road and South Bush Lane and the roads around them. We also cover the places around Moor Street: Rainham (1 mile west), Hartlip (1 mile south-east), Meresborough (1 mile south-west), Breach (1 mile east) and Lower Hartlip (1 mile south-east). We also work in nearby towns such as Chatham (4 miles west), Rochester (6 miles west), Strood (7 miles west), Luton (4 miles west), Lordswood (4 miles south-west) and Hoo St Werburgh (5 miles north-west).
Near you in Moor Street
We visit homes around Berengrave Chalk Pit, Church of St Margaret and The Railway pub. Nearby too are Riverside Primary School (0.5 miles north-west) and Leigh Academy Rainham (less than half a mile north-west). For rail, the closest station is Rainham (Kent) station, roughly 0.8 miles north-west of the centre. Well-known places in the area include Medway Maritime Hospital (4 miles west). Green spaces nearby include Bishop Saltings and Detling Hill.
Towns and villages near Moor Street
What else we do in Moor Street
When a repair isn’t the answer
A repair is not always the answer, and we would rather say so up front. Repairs will not solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Porcelain
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
Moor Street: your questions answered
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before and we will plan for it.
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Do you work in Moor Street?
Yes. We work across the UK and come to Moor Street. Send us pictures for a fixed quote, or call 0345 017 0787.
Can tenants book a repair?
We’re happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.
Can pets and children be at home?
Yes, as long as they stay out of the room we are working in. We’ll let you know when it’s safe to use again.
Which areas do you work in?
We work UK-wide, so Moor Street is covered. Prices do not change with location.
Are there extra charges for Moor Street?
There’s no separate call-out charge. The fixed price covers the visit and the work.
Work for landlords and builders
For developers and builders, we fix damage before handover. Several plots can be done in one visit.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
The process
A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Allow one to two hours. Before we go, we’ll explain how long to leave it and how to care for it.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Avoid using the area for a few hours before we arrive
- Keep children and pets away from the room on the day
- Tell us about any previous repairs or coatings
Getting a price
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed quote the same day in most cases.
Advice
Prices and what affects them
Repairs from £95. There’s no area surcharge for Moor Street. The price reflects:
- What the surface is made of
- Access to the area
- The type of damage
- How hard the colour is to match
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Getting a price from photos
You can typically get a fixed quote without us visiting. To help us price it:
- Any earlier repairs or coatings
- A wider photo showing the entire toilet
- The postcode, so we can plan the visit
- The material, if you know it
Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and you will get a fixed price back. There’s no charge for the quote and you’re under no obligation.
About our accreditations · Every repair comes with a one-year guarantee.

