South Gloucestershire · England
Tile repair in New Passage, South Gloucestershire
Our technicians come to New Passage for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Damaged tile edges
- Cracked floor tiles
Tile repair in New Passage, done in place
If a tile moves, it may need relaying first, and we’ll say so. We repair the tile in place, so you do not need to find a spare. We’re often asked to fix damaged tile edges and cracked floor tiles, across porcelain tiles, floor and wall tiles and marble.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Where
- New Passage (BS35)
- County
- South Gloucestershire
- Warranty
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
When we would advise against a repair
Some jobs aren’t right for a repair, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before booking.
Materials we work on in New Passage
- Ceramic tiles
- Porcelain tiles
- Floor and wall tiles
- Natural stone & granite
- Marble
Should I try a DIY kit first?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Towns and villages near New Passage
Also in New Passage
New Passage: your questions answered
How do I get a price for tile repair in New Passage?
Repairs from £95. We give a fixed price based on pictures of the damage. Send a close-up of the damage and a wider photo and your postcode.
What happens after I send pictures?
We come back with a fixed price. You are under no obligation.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
Is repairing better than replacing?
Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.
Can you repair a cracked floor tile without replacing it?
Generally, if it is not loose.
What if the damage is worse than the pictures show?
The price is fixed for what the pictures show. If there’s more, we’ll tell you before starting.
Do you work for landlords and businesses?
We do, regularly. We can quote for several properties together and work between tenancies.
Repair or replace in New Passage?
Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in New Passage
- Same prices wherever you are
- We’ll tell you if it’s not worth repairing
- Rooms protected and left tidy
- Accredited with CHAS, Constructionline and SafeContractor
See our pricing.
What happens on the day
We turn up when we said we would, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. The work itself takes a few hours, and we leave the room as we found it.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Plan for the room to be out of bounds to pets and children
- Mention any parking restrictions or tricky access
- Have a window or extractor fan available
Getting a price
There is no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Related advice
How we price tile repair
Repairs from £95. There’s no area surcharge for New Passage. What changes the price is:
- The type of damage
- The material
- Unusual colours or finishes
- Doing more than one item at once
The price reflects the work involved, not where you live. The full price is agreed before booking.
Send photos for a quote
The better the pictures, the more accurate the price. Here’s what helps:
- Where you are, by postcode
- Any details about the material
- One sharp close-up of the damage
- Details of any past repairs
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them over. What comes back is a fixed price, not a guess.
Landlord and trade work in New Passage
Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.
We carry out planned and one-off repairs for housing associations and facilities teams in South Gloucestershire and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Covering New Passage
New Passage is about 5 miles south of Chepstow, in South Gloucestershire. We agree a date that works for you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. Our technicians cover 110 places in South Gloucestershire, from the larger towns to small villages. We work right across the region, from New Passage to Birmingham (about 70 miles away).
Here we cover the BS35 postcode area. Close by, we cover Redwick (1 mile south-east), Pilning (1 mile south-east), Northwick (1 mile north-east), Severn Beach (1 mile south) and Marsh Common (2 miles south-east). Within a short drive, we also cover Kingswood (11 miles south-east), Mangotsfield (9 miles south-east), Yate (10 miles east), Fishponds (8 miles south-east), Bradley Stoke (5 miles south-east) and Thornbury (7 miles north-east).
Local landmarks in New Passage
Our customers here include homes close to Pilning Playing Fields, Church of St Thomas and Severn Beach Primary School. The closest station to New Passage is Severn Beach station, about 0.9 miles south-west. Nearby you’ll also find Moynes Court (3.4 miles north-west) and Chepstow Community Hospital (4.9 miles north). The countryside around New Passage includes Red Hill and Tarn Lake.
Signs you need tile repair in New Passage
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Contact us if you’ve noticed any of these:
- Cracked floor tiles
- Damaged tile edges
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
What your quote should include
- How long it needs to cure
- What protection goes down before work starts
- Whether there are any call-out or travel charges
- Whether they match the colour on site
About our accreditations · Every repair comes with a one-year guarantee.
