Birmingham · England

Toilet & ceramic chip repair in Newtown, Birmingham

We travel to Newtown for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Newtown

DIY repairs versus a professional job

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

How we handle toilet chip repair in Newtown

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We work on vitreous china, porcelain and cisterns & lids, and common reasons people get in touch are chips on the cistern lid and chips on the pan or rim.

We stand behind the work with a one-year guarantee, so you’re not left on your own once we have gone. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Chunk missing from a toilet pan, shown before and after repair
Area
Newtown (B19, B6, B2)
Area hub
Birmingham
Cover
A year, on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026

Common problems we fix in Newtown

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Look out for any of the following:

  • Pieces knocked off during fitting
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Chips on the cistern lid

Comparing quotes

  • How to care for the finish
  • How the room is protected while they work
  • How soon you can use it again
  • What prep work is covered

How to compare quotes

Questions from Newtown

How much does toilet chip repair cost in Newtown?

Repairs from £95. We give a fixed quote from your photos. Send a close-up of the damage and a wider photo with your B19 postcode.

What areas do you cover?

We cover the whole UK, including Newtown and the rest of Birmingham. Send your postcode with your photos and we’ll offer you dates.

Is there a guarantee?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

What happens next?

You get a fixed quote and available dates. If anything’s unclear, we’ll ask for another photo.

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

What information do you need?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Can pets and children be at home?

Keep pets and children away from the work area on the day, so the repair is not disturbed while it cures.

Where we work around Newtown

Newtown is about 2 miles north of Birmingham, in Birmingham. Clients in Newtown get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. We work in 140 places across Birmingham, from the larger towns to small villages.

We work across B19, B6 and B2. From Park Lane, Aston Road and Summer Lane or a nearby road, a technician can come to you. Main roads around Newtown include the A34, so getting to you is simple. If you’re just outside Newtown, we cover Gosta Green (1 mile south-east), Duddeston (1 mile south-east), Smithfield (1 mile south), Chinese Quarter (1 mile south) and Southside (1 mile south). Within a short drive, we also cover Royal Sutton Coldfield (5 miles north-east), Erdington (3 miles north-east), Cape Hill (3 miles west), Streetly (6 miles north), Hawkesley (7 miles south) and Sparkbrook (3 miles south-east).

Around Newtown

We visit homes around Aston Manor Academy, King Solomon International Business School and The Bartons Arms, among other places. Other local landmarks include Chilwell Croft Academy (less than half a mile south-west), Eastside City Park (1 mile south), Birmingham and Midland Institute (1.1 miles south) and St Stephen the Martyr's Church (under half a mile south). The closest station to Newtown is Jewellery Quarter station, roughly 0.9 miles south-west. Well-known places in the area include Great Western Arcade (1 mile south) and Bromwich Castle (4.4 miles east). Open spaces near Newtown include Edgbaston Pool and Deer's Leap Wood.

  • Parks and local facilities nearby include Lozells and East Handsworth (less than half a mile south-west)
Map of Newtown © OpenStreetMap contributors

Repair or replace in Newtown?

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. We charge the same wherever you are, with no extra for Newtown. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why book with us

  • Typically one visit, start to finish
  • Every repair guaranteed for a year
  • Nothing taken out or refitted
  • Colour-matched on site

Take a look at our full price list.

Work for landlords and builders

We work for landlords, letting agents and housing providers in Newtown as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

How it works

We begin by going over the job with you. Then the area is sheeted and masked and the work begins. Allow one to two hours, and we will tell you if anything changes.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. The glaze is colour-matched and finished.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before
  • Ensure the area is dry

Getting a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, add your postcode and send them to us. You will get a fixed price, not an estimate.

Get a fixed quote

Advice

How we price toilet chip repair

Prices start from £95. Each job gets its own fixed price. This is what makes a difference:

  • The colour and finish to match
  • Previous DIY repairs that have to come out
  • Where the damage is and how we get to it
  • What the surface is made of

The price depends on the type and amount of damage, what it’s made of and how many items we do on one visit. We give a fixed quote from your photos, so you know the cost before booking.

Quotes from your photos

When you take your photos, these tips help us give you a firm price:

  • One picture of the whole toilet
  • The material, if you know it
  • A clear, close picture of the problem area
  • Your postcode, so we can check dates

The quickest way to a price is to send two or three photos using our quote form or call us. We will tell you honestly if a repair is the right fix.

What a repair can’t fix

We will not take on work that won’t last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer.

Materials we work on in Newtown

  • Porcelain
  • Vitreous china
  • Toilet pans
  • Pedestals
  • Cisterns & lids
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.