Cheshire West and Chester · England
Toilet & ceramic chip repair in Newtown, Cheshire West and Chester
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Newtown. Send photos for a free, fixed quote.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim
About our toilet chip repair in Newtown
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Our technicians work on cisterns & lids, porcelain and pedestals, and common reasons people get in touch are damage from dropped items and pieces knocked off during fitting.
You get a one-year guarantee, the same in Newtown as everywhere else we work. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Newtown (CH2, CH1, CH3)
- County
- Cheshire West and Chester
- Warranty
- 12 months on all our work
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What happens on the day
Here’s how a visit generally runs: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and clear up. Plan for an hour or two. Before we go, we will explain how long to leave it and what to avoid for the first few days.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
How to prepare
- Mention any earlier repairs or resurfacing
- Tell us if there are stairs or a lift
- Plan for the room to be out of bounds to pets and children
How to get a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Read more
Common problems we fix in Newtown
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
It’s worth getting a quote if you see:
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the pan or rim
- Chips on the cistern lid
Before booking anyone
- What the guarantee covers, and for how long
- What aftercare is recommended
- What happens if the damage is worse than the photos show
- What prep work is covered
Prices and what affects them
Prices start from £95. There are no hourly rates or hidden extras. The price is based on:
- How hard the colour is to match
- Whether we combine several jobs
- The material
- What kind of damage it is
Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access.
Send photos for a quote
The better the photos, the more accurate the price. Here’s what helps:
- Where you are, by postcode
- A wider photo showing the whole toilet
- Details of any past repairs
- What it’s made of, if you know
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Also near Newtown
What else we do in Newtown
When a repair isn’t the answer
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Vitreous china
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
Newtown questions
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Which areas do you work in?
All of Cheshire West and Chester, and the rest of the UK. There’s no extra charge for travel.
Do you work for landlords and businesses?
We do, regularly. We can quote for several properties together and work between tenancies.
Do you charge for travel?
There’s no separate call-out charge. Your fixed quote includes everything.
Can you redo someone else’s repair?
Generally, yes. Let us know what was used before and we will plan for it.
Will the price change on the day?
Your quote covers the damage in the pictures. If there’s more, we will tell you before starting.
Is it messy?
No. The work area is masked and covered, and we take our waste away with us.
Is a repair better than a new one?
Generally, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
About Newtown
Newtown is about 1 mile north-east of Chester, in Cheshire West and Chester. Anywhere in CH2, we come to you. Newtown is one of 224 towns and villages in Cheshire West and Chester where we work. Our nearest city page is Liverpool, about 14 miles away.
Jobs in CH2, CH1 and CH3 work the same way as everywhere else we cover. Whether you live on City Road, Brook Lane and Grange Road or a nearby road, a technician can come to you. We also travel to Bache (1 mile north-west), Newton (1 mile north-east), Upton-by-Chester (1 mile north), Piper's Ash (1 mile east) and Hoole Village (1 mile east). Within a short drive, we also cover Ellesmere Port (5 miles north), Winsford (15 miles east), Neston (10 miles north-west), Frodsham (9 miles north-east), Whitby (5 miles north) and Hartford (14 miles east).
Near you in Newtown
In Newtown, that means homes near Grosvenor Park, Newton Primary School and Chester New Church, among other places. You’ll also find Chester International School (1.1 miles south), Town Crier pub (less than half a mile south) and Commercial School (0.6 miles west). There’s a railway station in Newtown itself: Chester station. Nearby you will also find Countess of Chester Hospital (0.9 miles north-west) and Chester (1.2 miles south). Open spaces near Newtown include Hockenhull Platts.
Repairing versus replacing in Newtown
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. We charge the same wherever you are, so there’s no premium for Newtown. The job itself decides the price: how much damage, what it’s made of and how many items.
What you get with us
- Rooms protected and left tidy
- A fixed quote before booking
- CHAS and Constructionline accredited
- A year’s guarantee on all work
See our full price list.
Landlord and trade work in Newtown
For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.
Letting agents often send us photos straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Can I fix it myself?
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it fails, we can still put it right.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
About our accreditations · Every repair comes with a one-year guarantee.
