Surrey · England

Toilet & ceramic chip repair in Old Malden, Surrey

Chip and break repairs to toilets, cisterns and other ceramics in Old Malden, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damage from dropped items
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Old Malden

Honest limits

In fairness, there are a few things a repair will not fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before you book.

Materials we repair

  • Cisterns & lids
  • Toilet pans
  • Porcelain
  • Pedestals
  • Vitreous china

Toilet chip repair at your home in Old Malden

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will say so if we find one. If you’re dealing with chips on the cistern lid and damage from dropped items, we can help, on cisterns & lids, vitreous china and porcelain alike.

You’re covered for a year from the day of the repair. Just call us if there’s a problem and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin repaired, before and after
Area
Old Malden (KT19, KT4, KT5)
County
Surrey
Cover
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Old Malden and the surrounding area

Old Malden is about 2 miles north-west of Ewell, in Surrey. Customers in Old Malden get the same service as everywhere else we cover: a fixed quote from your photos, then a visit to do the work. Old Malden is one of 395 places in Surrey we cover. You can also see our page for London, about 11 miles away.

Every address in KT19, KT4 and KT5 is covered, from the main roads to the quietest streets. Whether you live on Curtis Road, Rowden Road and Grafton Road or anywhere nearby, a technician can come to you. Other places close to Old Malden include Worcester Park (1 mile east), Tolworth (1 mile north-west), Stoneleigh (1 mile south-east), Berrylands (1 mile north-west) and Chessington (2 miles south-west). We also work in nearby towns such as Woking (14 miles west), Epsom (3 miles south), Horley (14 miles south), Redhill (10 miles south-east), Egham (13 miles west) and Reigate (10 miles south).

Around Old Malden

Locally, our jobs take us to homes close to Hogsmill LNR, Knollmead Primary School and Richard Challoner School, among other places. Other local landmarks include Parish Church of St Mary the Virgin (0.6 miles east) and The Plough Inn Public House (1 mile north-east). Old Malden’s nearest station is Tolworth station, roughly 0.5 miles west of the centre. Other landmarks nearby include Municipal Borough of Surbiton (1.2 miles west) and Bentall Centre (3 miles north-west). Green spaces nearby include The Lake and Kingston Hill Road area.

Map of Old Malden © OpenStreetMap contributors

What we do, step by step

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take one to two hours. We tidy up before we leave and let you know when you can use it again.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

How to prepare

  • Keep a parking space free if you can
  • Tell us about parking, stairs or access
  • Mention if the room is upstairs or in a flat

Getting a price

Send us a picture of the damage and a wider shot of the whole item, with your KT19 postcode, and we’ll come back with a fixed quote.

Get a free quote

Related advice

Repair or replace in Old Malden?

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Set against the cost of replacement, a repair is generally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why book with us

  • Most jobs done in one visit
  • Honest advice, even when it means no job
  • No extra charge for your area
  • Colour mixed on the day to match

Read our prices page.

What we’re called out for in Old Malden

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Typical reasons for a call-out include:

  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Damage from dropped items

Before booking anyone

  • Whether the price is fixed and includes VAT
  • If travel is included in the price
  • Who will actually do the work
  • What prep work is covered

Our hiring checklist

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

If you manage property in Old Malden, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.

How we price toilet chip repair

Repairs from £95. We don’t charge extra for travel to Old Malden. The price depends on:

  • Whether it’s a chip, crack, burn or wear
  • Whether we combine several jobs
  • How much damage there is
  • The colour and finish to match

Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

How to get a fixed quote

When you take your pictures, a few simple things make all the difference:

  • Natural light rather than flash
  • Something in shot to show the size
  • The postcode, so we can plan the visit
  • What it’s made of, if you know

Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed price. Quotes are free and you are under no obligation.

Old Malden: your questions answered

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Is there a call-out fee?

No. Our quotes include travel, with the same prices everywhere we work.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Surrey.

It’s been repaired before. Can you still fix it?

Yes, we often do. Removing the old work can add time, and that is in the quote.

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

What if the damage is worse than the photos show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Which areas do you work in?

We cover the whole UK, including Old Malden and the rest of Surrey. Send your postcode with your photos and we’ll offer you dates.

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