Shropshire · England
Toilet & ceramic chip repair in Rock, Shropshire
Chip and break repairs to toilets, cisterns and other ceramics in Rock, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.
Toilet chip repair in Rock, done in place
Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. Whether it’s chips on the cistern lid and marks on the outside of the pan, we can help, on toilet pans, vitreous china and cisterns & lids alike.
We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Rock (DY14)
- County
- Shropshire
- Warranty
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Prices and what affects them
Prices start from £95. Each job gets its own fixed price. This is what makes a difference:
- What kind of damage it is
- How many areas need work
- Where the damage is and how we get to it
- Whether old repairs or coatings need taking off
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.
How to get a fixed quote
You can take the pictures on your phone. Ensure they show:
- The postcode, so we can plan the visit
- A close-up of the damage, in focus
- One picture of the whole toilet
- Daylight if possible, and no flash reflection
Email us photos of the damage and a wider shot of the whole item, and tell us you’re in Rock, and we will reply with a fixed quote.
Why repair rather than replace?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. Set against the cost of replacement, a repair is typically a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.
Why Rock clients choose us
- We come to you, anywhere in the UK
- Straight answers about what a repair can do
- A year’s guarantee on all work
- Accredited with CHAS, Constructionline and SafeContractor
Read our pricing.
Rock and the surrounding area
Rock is about 5 miles west of Stourport-on-Severn, in Shropshire. Wherever you are in the DY14 postcode area, we come to you. Rock is one of 433 places in Shropshire where we work. We work right across the region, from Rock to Birmingham (about 23 miles away).
Our visits in DY14 work the same way as everywhere else we cover. You will find streets such as Timberdyne Close, Porchbrook Road and Rectory Lane. Neighbouring places we cover include Greenway (1 mile east), Bliss Gate (1 mile north-east), Gorst Hill (1 mile north-east), Pound Bank (2 miles north) and Heightington (2 miles east). Within a short drive, we also cover Bridgnorth (14 miles north), Ludlow (14 miles west), Cleobury Mortimer (5 miles north-west), Highley (8 miles north), Alveley (8 miles north) and East Hamlet (14 miles west).
Near you in Rock
Typical jobs here are in homes near Church of Saint Peter and Saint Paul. Well-known places in the area include Eastham Bridge mound (4.8 miles west). Green spaces nearby include Hunthouse Wood and Abberley Hill.
The process
Here’s how a visit typically runs: we arrive on time, sheet and mask the area around the job, do the job and clear up. Plan for one to two hours. Before leaving, we tell you how long to leave it and how to look after it.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Let the surface dry out before the visit
- Have somewhere for us to park nearby if possible
- Move bottles, mats and clutter away from the area
How to get a price
Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and we will reply with a fixed quote. Quotes are free and you are under no obligation.
Related advice
Landlord and trade work in Rock
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.
Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Also in Rock
Honest limits
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we’ll give you a straight answer before you book.
What we work on
- Pedestals
- Toilet pans
- Porcelain
- Cisterns & lids
- Vitreous china
FAQs for Rock
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
What areas do you cover?
We work UK-wide, so Rock is covered. Prices don’t change with location.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
How much does toilet chip repair cost in Rock?
Prices start from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
What happens after I send pictures?
You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.
How soon can you come?
That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.
How do I book?
Photos of the damage, a photo of the whole toilet and your postcode. After that, we just agree a date.
Will you leave a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Common problems we fix in Rock
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Keep an eye out for any of the following:
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
What your quote should include
- What happens if they find more damage
- When it can be used again
- Whether cleaning and preparation are in the price
- Whether the colour is mixed to match
About our accreditations · Every repair comes with a one-year guarantee.
