Kent · England

Toilet & ceramic chip repair in The Brents, Kent

Toilet chip repair in and around The Brents: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for The Brents homes

Toilet chip repair at your home in The Brents

Leaking cracks need the toilet replacing, and we will say so if we find one. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We work on cisterns & lids, toilet pans and porcelain, and people most often call us about pieces knocked off during fitting and chips on the pan or rim.

Whatever the size of the job, you get the same one-year guarantee. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged ceramic basin restored
Area
The Brents (ME13)
Area hub
Kent
Warranty
A year, on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Updated
23 October 2026

About The Brents

The Brents is about 1 mile north-east of Faversham, in Kent. Customers in The Brents get the same service as everywhere else we cover: a fixed price from your photos, and a technician at your door on the day. The Brents is one of 922 towns and villages in Kent we cover. We work right across the region, from The Brents to London (44 miles away).

Jobs in ME13 work the same way as everywhere else we cover. Local streets include Ham Road, Back Lane and Quay Lane, and we cover them all. If you are just outside The Brents, we cover Davington (1 mile west), Faversham (1 mile south-west), Preston (1 mile south), Oare (1 mile north-west) and Ospringe (1 mile south-west). Further out, we also cover Ashford (12 miles south), Canterbury (9 miles east), Sittingbourne (7 miles west), Whitstable (6 miles east), Herne Bay (11 miles east) and Minster (8 miles north-west).

Around The Brents

Locally, our jobs take us to homes close to Queen Elizabeth's Grammar School, Oare Meadow and Faversham Parish Church. Also close by are The Brents Tavern (within half a mile north-west) and Davington Primary School (less than half a mile west). For rail, the closest station is Faversham station, roughly 0.6 miles south. Nearby you will also find Newnham Castle (4.6 miles south-west).

Map of The Brents © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. We do not charge extra for travel to The Brents. The price comes down to:

  • The type of damage
  • Access to the area
  • How many areas need work
  • Previous DIY repairs that have to come out

Set against the cost of replacement, a repair is generally a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Quotes from your photos

You can take the pictures on your phone, there’s no need for anything special. Just ensure we can see:

  • One picture of the entire toilet
  • The material, if you know it
  • Something in shot to show the size
  • The postcode, so we can plan the visit

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed price without visiting.

Signs you need toilet chip repair in The Brents

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

People generally call us after spotting something like this:

  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Damage from dropped items
  • Chips on the pan or rim

What to look for in a quote

  • Whether the price is fixed and includes VAT
  • Who turns up on the day
  • What prep work is covered
  • How long it needs to cure

10 questions to ask before you book

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

Landlord and trade work in The Brents

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access.

What happens on the day

Once we’re through the door, we keep the work contained to the one room. We mask off everything nearby, the job takes one to two hours, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We clean and dry the damaged area.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

How to prepare

  • Keep a parking space free if you can
  • Move bottles, mats and clutter away from the area
  • Plan for the room to be out of bounds to pets and children

Ask for a price

Most customers in The Brents get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Get a fixed price

Read more

Should you replace it?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. The price reflects the work involved, not where you live. You’ll see the full price before booking.

What you get with us

  • Most jobs done in one visit
  • Dust sheets down, tidy finish
  • A year’s guarantee on all work
  • We will tell you if it’s not worth repairing

Take a look at our pricing.

Honest limits

Not everything can be repaired, and we will tell you before we start. We cannot fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think.

Materials we work on in The Brents

  • Porcelain
  • Vitreous china
  • Pedestals
  • Toilet pans
  • Cisterns & lids

The Brents: your questions answered

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can landlords book you?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Do you come to The Brents?

We do. We send a technician to The Brents for every job, and the price is the same as everywhere else.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.

What happens once I’ve sent pictures?

We come back with a fixed price, generally with dates to choose from. You’re under no obligation.

Can you do more than one item on the same visit?

Yes, and it’s often cheaper. Just add the extra items to your photos and you will get one combined price.

What information do you need?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.