Surrey · England
Toilet Chip Repair in The Chart
Damaged toilet in The Chart? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items
About our toilet chip repair in The Chart
Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Whether it’s marks on the outside of the pan and pieces knocked off during fitting, we can help, whatever the material.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- The Chart (RH8)
- Area hub
- Surrey
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Questions from The Chart
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is it worth repairing rather than replacing?
Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.
What if the damage is worse than the photos show?
If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.
Do you work for landlords and businesses?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in The Chart.
Do I need to be at home?
We need someone to let us in. After that, you can carry on with your day.
Is the work guaranteed?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Will you leave a mess?
No. The work area is masked and covered, and we leave the room clean.
Nearby places to The Chart
What else we do in The Chart
How we price toilet chip repair
Prices start from £95. We give every job a fixed price from pictures. These are the things that affect it:
- How easy the damage is to reach
- Whether we combine several jobs
- What kind of damage it is
- The material and finish
We don’t add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed price
Good photos mean an accurate price. Here’s what helps:
- Details of any past repairs
- A close-up of the damage, in focus
- Something in shot to show the size
- Daylight if possible, and no flash reflection
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed price without visiting.
Do you need toilet chip repair in The Chart?
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
The things clients normally mention when they call are:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
What your quote should include
- Whether they match the colour on site
- How long the guarantee is and what it covers
- How long it needs to cure
- Whether the price covers travel
The process
Once we are through the door, we keep the work contained to the one room. We mask off everything nearby, the work takes one to two hours, and we finish by cleaning up and talking you through the result.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Mention any parking restrictions or tricky access
- Keep pets and children out of the room while we work
- Open a window if you can
Getting a price
For a price in The Chart, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Advice
Landlord and trade work in The Chart
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
What a repair cannot fix
We will not take on work that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
What we work on
- Vitreous china
- Cisterns & lids
- Toilet pans
- Pedestals
- Porcelain
Where we work around The Chart
The Chart is about 6 miles south-east of Caterham, in Surrey. Customers in The Chart get the same service as everywhere else we cover: a fixed quote from your pictures, then a visit to do the work. We cover 395 places in Surrey. Our jobs stretch from The Chart to London (18 miles away).
Our visits in RH8 are booked in the same way as anywhere else. Jobs here include addresses on Stoneleigh Road, St Andrews Way and Ridlands Lane and the roads around them. If you are just outside The Chart, we cover Pains-Hill (1 mile west), Moorhouse Bank (1 mile north-east), Goodley Stock (1 mile east), Limpsfield (1 mile north-west) and Crockham Hill (1 mile south-east). We also work in nearby towns such as Epsom (15 miles north-west), Horley (10 miles south-west), Redhill (9 miles west), Ewell (15 miles north-west), Reigate (10 miles west) and Caterham (6 miles north-west).
Local landmarks in The Chart
Around The Chart, we work in homes near Carpenters Arms, Hazelwood School and St Andrew's, among other places. You’ll also find Oxted School (1.9 miles west) and Limpsfield CofE Infant School (1 mile north-west). The closest station to The Chart is Hurst Green station, roughly 1.6 miles west. Well-known places in the area include Tandridge Priory (0.6 miles north-west). Green spaces nearby include Botley Hill and Bay Pond.
DIY repairs versus a professional job
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
Should you replace it?
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. Our prices are the same across the UK, with no extra for The Chart. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why book with us
- Fixed prices from your pictures
- We will tell you if it’s not worth repairing
- CHAS and Constructionline accredited
- Nothing taken out or refitted
Read our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
