Hampshire · England
Toilet Chip Repair for Viables homes
Damaged toilet in Viables? We repair it in place, mix the colour on the day and back it with a one-year guarantee.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid
Repair or replace in Viables?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. We don’t add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.
What you get with us
- No need to remove anything
- Technicians who travel to you, UK-wide
- Same prices wherever you are
- A year’s guarantee on all work
See our prices page.
How we handle toilet chip repair in Viables
Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. If you are dealing with chips on the pan or rim and pieces knocked off during fitting, we can help.
Every job is backed for twelve months in Viables and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items and clean the outside of the pan gently.
- Location
- Viables (RG21, RG22, RG25)
- Region
- Hampshire
- Warranty
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Questions from Viables
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before and we’ll plan for it.
What happens if you find more damage?
Your quote covers the damage in the pictures. If there is more, we’ll tell you before starting.
Will you leave a mess?
Very little mess: we sheet and mask everything nearby, and we take our waste away with us.
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
What happens once I’ve sent photos?
You get a fixed quote and available dates. If anything’s unclear, we’ll ask for another photo.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
Can I get a quote without a visit?
In nearly every case. We only ask to see it in person if the photos can’t show what we need.
What we are called out for in Viables
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
The things customers typically mention when they call are:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the cistern lid
- Pieces knocked off during fitting
What your quote should include
- How changes to the job are handled
- When it can be used again
- How to care for the finish
- Whether the colour is mixed to match
Also near Viables
What else we do in Viables
How it works
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which usually takes an hour or two. If anything looks different from your photos, we will talk to you before going ahead.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Make sure the area is dry
- Tell us about any previous repairs or coatings
- Keep pets and children out of the room while we work
Get a quote
Send us photos of the damage and a wider shot of the entire item, and tell us you are in Viables, and we will come back with a fixed quote.
Related advice
When we’d advise against a repair
To be straight with you, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Toilet pans
- Pedestals
- Cisterns & lids
- Porcelain
- Vitreous china
DIY repairs versus a professional job
If you’re set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
For landlords and businesses
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.
If you manage property in Viables, we will quote for several properties at once. Send photos for each one and we will price them together.
Viables and the surrounding area
Viables is about 1 mile south-east of Basingstoke, in Hampshire. We agree a date that works for you, and you’ll know when to expect us, so there is no waiting around. Viables is one of 683 places in Hampshire where we work. You can also see our page for London, about 46 miles away.
Our visits in RG21, RG22 and RG25 are booked in the same way as anywhere else. From Grove Road, Porter Road and Morley Road or a nearby road, a technician can come to you. If you are just outside Viables, we cover Cliddesden (1 mile south), Eastrop (1 mile north), Oakridge (1 mile north), Lychpit (2 miles north-east) and Old Basing (2 miles north-east). Larger places within reach include Farnborough (14 miles east), Fleet (11 miles east), Aldershot (14 miles east), Alton (8 miles south-east), Yateley (13 miles north-east) and Tadley (8 miles north).
Local landmarks in Viables
Our clients here include homes close to Hackwood Park, Queen Mary's College and St John's Church of England Voluntary Aided Primary School and the streets around them. Nearby too are Church of All Saints (0.8 miles north), The Costello School (0.9 miles north-east) and Jolly Farmer Public House (0.8 miles south-west). For rail, the closest station is Basingstoke station, about 1.3 miles north of the centre. Other landmarks nearby include Willis Museum (0.9 miles north) and Festival Place (1.1 miles north). Not far away are The Mill Field and Farleigh Hill.
How we price toilet chip repair
Repairs from £95. You will know the full cost before booking. We look at:
- Whether old repairs or coatings need taking off
- Whether it’s a chip, crack, burn or wear
- How easy the damage is to reach
- The colour and finish to match
Our prices are the same across the UK, with no extra for Viables. The job itself decides the price: how much damage, what it’s made of and how many items.
Send pictures for a quote
The better the photos, the more accurate the price. Here’s what we find most useful:
- A coin beside the damage so we can judge size
- Whether it’s been repaired or coated before
- Good light, ideally daylight, without flash glare
- One sharp close-up of the damage
A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
About our accreditations · Every repair comes with a one-year guarantee.
