Orkney Islands · Scotland
uPVC window & door repair in Dounby, Orkney Islands
uPVC repair across Dounby and nearby, normally in one visit and guaranteed for a year.
- Repairs from £95
- Damage during building work
- Chips and dents

How we handle uPVC repair in Dounby
We fill and refinish the damage to match the frame, woodgrain finishes included. We also do snagging repairs for builders. If you’re dealing with scratches from ladders and furniture and damage during building work, we can typically put it right, on window frames & sills, coloured and woodgrain uPVC and white uPVC alike.
You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.

- Area
- Dounby (KW17)
- County
- Orkney Islands
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Dounby: your questions answered
Will there be a smell?
It depends on the job, but often a little. Open windows and an extractor fan help.
Do you work for landlords and businesses?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Dounby.
What does uPVC repair cost?
Prices start from £95. We give a fixed price based on photos of the damage. Send a close-up and a photo of the whole item and your postcode.
What do you need from me?
Photos of the damage, a photo of the whole window, door or sill and your postcode. Then we will agree a date.
Can you do more than one item on the same visit?
Of course, and it normally saves money. Just add the extra items to your photos and we’ll quote them together.
Can you repair something that is been repaired before?
In most cases. We remove the old repair before doing a new one.
When can you do it?
We’ll give you dates with your quote. If it’s urgent, say so and we’ll do what we can.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we’re working in. We will tell you when the room can be used again.
Should you replace it?
A new window, door or sill costs far more, and new uPVC may not match the weathered frames around it. Repairing the damage leaves the unit in place. Our uPVC repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why choose Surface Doctor in Dounby
- No extra charge for your area
- A fixed quote before booking
- Colours mixed by hand to suit your surface
- A year’s guarantee on all work
Take a look at our full price list.
When a repair is not the answer
A few problems are outside what a surface repair can do:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
If in doubt, send photos and we’ll say what we think before you book.
What we work on
- Doors & door panels
- Coloured and woodgrain uPVC
- White uPVC
- Conservatory frames
- Window frames & sills
What we’re called out for in Dounby
uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and removed fittings leave holes.
Look out for any of the following:
- Holes from removed fittings and alarms
- Scratches from ladders and furniture
- Chips and dents
- Damage during building work
What your quote should include
- Whether the colour is mixed to match
- Is the price fixed, and does it include VAT?
- Whether there are any call-out or travel charges
- How changes to the job are handled
Prices and what affects them
Repairs from £95. You won’t pay by the hour. The price depends on:
- How many items we do on one visit
- The material
- The colour and finish to match
- How easy the damage is to reach
A repair usually costs much less than people expect, particularly next to the cost of replacement. Send pictures and we’ll give you the exact figure.
How to get a fixed quote
When you take your photos, these tips help us give you a firm price:
- The postcode, so we can plan the visit
- Details of any past repairs
- A coin beside the damage so we can judge size
- A picture taken from further back
The quickest way to a price is to send a couple of photos through our quote form or call us. We will say immediately if a repair is the right fix.
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.
Work for landlords and builders
For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Also in Dounby
How it works
We agree an arrival time beforehand, so you know when to expect us. On site, it takes a few hours in most cases. The room is left tidy.
- We start by cleaning the frame.
- We fill scratches, chips and holes.
- The repair is sanded smooth.
- We colour-match the finish, including woodgrain effects.
- The repair is blended into the surface around it.
Before we arrive
- Mention if the room is upstairs or in a flat
- Move bottles, mats and clutter away from the area
- Keep children and pets away from the room on the day
Getting a price
We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Read more
Dounby and the surrounding area
Dounby is about 12 miles north-west of Kirkwall, in the Orkney Islands. We visit customers in Dounby and the surrounding area, so there’s no workshop to go to. Dounby is one of 51 places in the Orkney Islands we cover.
Postcode districts we cover here: KW17. That includes homes on Flett's Park, Back Road and Hillside Road and the roads around them. If you are just outside Dounby, we cover Hourston (1 mile south), Skeabrae (1 mile west), Russland (2 miles south), Harray (3 miles south-east) and Tenston (3 miles south-west). Dounby is one of the larger places we cover in the Orkney Islands. For island and remote addresses, call first so we can plan the visit.
Around Dounby
A little further out are Corrigall Farm Museum (2.1 miles south-east). Green spaces nearby include Birsay moors RSPB Reserve and Greeny Hill.
About our accreditations · Every repair comes with a one-year guarantee.

