Orkney Islands · Scotland
Toilet Chip Repair for Dounby homes
Chip and break repairs to toilets, cisterns and other ceramics at your home in Dounby, with a one-year guarantee on every repair.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim
Repairing versus replacing in Dounby
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your photos, so you know the cost before booking.
Why us?
- Fixed prices from your photos
- Colour mixed on the day to match
- Rooms protected and left tidy
- Most jobs done in one visit
See our pricing.
Toilet chip repair in Dounby without replacing anything
Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Our technicians work on toilet pans, cisterns & lids and pedestals, and people most frequently call us about chips on the cistern lid and marks on the outside of the pan.
Peace of mind is built in: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Dounby (KW17)
- Area hub
- Orkney Islands
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Signs you need toilet chip repair in Dounby
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
It’s worth getting a quote if you see:
- Chips on the pan or rim
- Chips on the cistern lid
- Pieces knocked off during fitting
- Damage from dropped items
What your quote should include
- What the guarantee covers, and for how long
- Whether they match the colour on site
- Is the price fixed, and does it include VAT?
- What aftercare is recommended
How it works
A typical visit goes like this: we arrive on time, sheet and mask the area around the job, carry out the work and tidy away. Plan for an hour or two from start to finish. Before we go, we will explain how long to leave it and how to look after it.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
Getting ready for the visit
- Let us know which floor the room is on
- Make sure the area is dry
- Move bottles, mats and clutter away from the area
How to get a price
We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
Advice
When we would advise against a repair
Not everything can be repaired, and we would rather say so up front. We cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before you book.
Materials we repair
- Porcelain
- Pedestals
- Toilet pans
- Vitreous china
- Cisterns & lids
Should I try a DIY kit first?
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
What toilet chip repair costs
Repairs from £95. Every quote is fixed and free. What we look at:
- How much damage there is
- How hard the colour is to match
- Previous DIY repairs that have to come out
- Where the damage is and how we get to it
There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed price
It only takes a minute to photograph the damage. Try to send:
- Your postcode, so we can check dates
- Any earlier repairs or coatings
- One picture of the whole toilet
- A clear, close picture of the problem area
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Your questions about toilet chip repair in Dounby
Is the work guaranteed?
All our work carries our one-year guarantee. We will explain what it covers when we quote.
How quickly can you book me in?
Your quote comes with available dates. Tell us if you need it done quickly.
Is it messy?
Dust sheets and masking go down before we start, and tidy up before we leave.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Do you charge for travel?
There’s no separate call-out charge. Your fixed quote includes everything.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Other services in Dounby
Landlord and trade work in Dounby
Housing associations and facilities teams use us for planned and reactive repairs in the Orkney Islands and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
If you manage property in Dounby, we can repair and quote for several addresses together. Send photos for each one and we will price them together.
Covering Dounby
Dounby is about 12 miles north-west of Kirkwall, in the Orkney Islands. Wherever you are in the KW17 postcode area, a technician comes to you. We work in 51 places across the Orkney Islands.
All of KW17 is covered, from the main roads to the quietest streets. Streets in the area include Flett's Park, Back Road and Hillside Road. Close by, we cover Hourston (1 mile south), Skeabrae (1 mile west), Russland (2 miles south), Harray (3 miles south-east) and Tenston (3 miles south-west). Being one of the Orkney Islands’s larger places, Dounby is somewhere we visit frequently. Remote and island addresses take a little more planning, so it’s best to call first.
Near you in Dounby
Further afield, we also cover the area around Corrigall Farm Museum (2.1 miles south-east). Green spaces nearby include Birsay moors RSPB Reserve and Greeny Hill.
About our accreditations · Every repair comes with a one-year guarantee.
