Down · Northern Ireland

Wood & laminate floor repair in Newcastle, Down

Our repair technicians come to Newcastle for scratch, dent, chip and burn repairs to wood and laminate floors. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Gouges from moving appliances
  • Dents from dropped items
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair near Newcastle

Landlord and trade work in Newcastle

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Wood floor repair in Newcastle without replacing anything

Boards are repaired where they lie, with the colour and grain matched by hand. Laminate swollen by water can’t be repaired, and we’ll tell you if that’s the case. Whether it’s chipped board edges and scratches from furniture and pets, we can help, on wood-effect vinyl (ask us), engineered wood and solid wood alike.

A one-year guarantee comes with the work, just as it does everywhere we cover. Put felt pads on furniture legs and wipe spills immediately.

Where
Newcastle (BT33)
Area hub
Down
Guarantee
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Do you need wood floor repair in Newcastle?

Chair legs, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.

People usually call us after spotting something like this:

  • Gouges from moving appliances
  • Dents from dropped items
  • Burns
  • Scratches from furniture and pets

Before you book anyone

  • Whether a trained technician does the job
  • How long the guarantee is and what it covers
  • Aftercare advice
  • What protection goes down before work starts

How to compare quotes

Should you replace it?

Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and relaying. A repair leaves the floor down. Prices start from £95. Compared with replacing, repairing usually costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.

Why choose Surface Doctor in Newcastle

  • Work done at your home or business
  • Typically one visit, start to finish
  • Colour-matched on site
  • Nothing taken out or refitted

See our pricing.

Prices and what affects them

Repairs from £95. We give every job a fixed quote from pictures. These are the things that affect it:

  • How easy the damage is to reach
  • How much damage there is
  • Whether old repairs or coatings need taking off
  • The colour and finish to match

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

How to get a fixed quote

Photographing the damage takes a minute. Try to send:

  • A wider photo showing the entire floor
  • The material, if you know it
  • Something in shot to show the size
  • Where you are, by postcode

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire floor, we can give you a fixed price the same day in most cases.

How the visit works

The work is clean and fairly quiet, so you can carry on at home. Protection goes down first, then the job itself takes a morning or an afternoon. At the end we talk you through how soon it can be used and how to look after it.

  1. First the damaged area is cleaned.
  2. Next we fill the dents and chips.
  3. The repair is levelled to the board.
  4. We recreate the colour and grain by hand.
  5. The repair is finished to match the floor’s sheen.

Preparing for the visit

  • Let us know which floor the room is on
  • Let the surface dry out before the visit
  • Have a window or extractor fan available

How to get a price

To get a price, send two or three photos using our quote form or ring us. We will say right away whether it can be repaired.

Get a free quote

Read more

Can I fix it myself?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

Covering Newcastle

Newcastle is about 12 miles east of Newry, in Down. From the centre of Newcastle to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee.

Jobs in BT33 work the same way as everywhere else we cover. Nearby, we also work in Downpatrick (11 miles north-east), Newry (12 miles west), Ballynahinch (14 miles north), Banbridge (16 miles north-west) and Lisburn (21 miles north). Some remote addresses need extra planning, so it’s best to call first.

Around Newcastle

Locally, our jobs take us to homes close to St Mary's Primary School, Slieve Donard Hotel and Shimna Integrated College. Nearby too are Tollymore Forest Park (1 mile west) and Newcastle Presbyterian Church (0.5 miles south). A little further out are The New Castle (0.8 miles south). Not far away are Murlough Nature Reserve.

Map of Newcastle © OpenStreetMap contributors

FAQs for Newcastle

How much does wood floor repair cost in Newcastle?

Repairs from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before you book.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do I need to be at home?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos cannot show what we need.

Is there any odour?

Expect a mild smell while we’re working.

What information do you need?

Send photos through the quote form or call 0345 017 0787.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What a repair can’t fix

A few problems are outside what a surface repair can do:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Solid wood
  • Wood-effect vinyl (ask us)
  • Laminate flooring
  • Engineered wood
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.