Down · Northern Ireland
Tile repair in Newcastle, Down
Chip, crack and drill-hole repairs to floor and wall tiles in Newcastle, carried out at your home and guaranteed for a year.
- Repairs from £95
- Discontinued tiles you cannot replace
- Damaged tile edges
How we price tile repair
Repairs from £95. Every quote is fixed and free. What we look at:
- Whether we combine several jobs
- Whether it’s a chip, crack, burn or wear
- Where the damage is and how we get to it
- Previous DIY repairs that have to come out
Compared with replacing, repairing generally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
How to get a fixed price
Photographing the damage takes a minute. Try to send:
- Details of any past repairs
- The material, if you know it
- Good light, ideally daylight, without flash glare
- The postcode, so we can plan the visit
A quote takes minutes to ask for: photograph the damage, then the entire tiled area, include your postcode and send them to us. What comes back is a fixed quote, not a guess.
Tile repair in Newcastle without replacing anything
We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. Our technicians work on ceramic tiles, porcelain tiles and marble, and common reasons people get in touch are cracked floor tiles and drill holes from removed fittings.
The work is covered for a year after we finish. Just call us if there is a problem and we will sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- Newcastle (BT33)
- County
- Down
- Warranty
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
What happens on the day
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes a few hours. If we find something your photos didn’t show, we’ll explain it before carrying on.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Open a window if you can
- Let us know about parking or access
- Mention any earlier repairs or resurfacing
Get a quote
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
Related advice
Towns and villages near Newcastle
What else we do in Newcastle
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. We charge the same wherever you are, so there is no premium for Newcastle. The job itself decides the price: how much damage, what it’s made of and how many items.
Why book with us
- Usually one visit, start to finish
- CHAS, Constructionline and SafeContractor accredited
- We’ll tell you if it’s not worth repairing
- Rooms protected and left tidy
See our prices page.
Do you need tile repair in Newcastle?
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
The things customers usually mention when they call include:
- Damaged tile edges
- Discontinued tiles you can’t replace
- Cracked floor tiles
- Chips from dropped pans and tools
Before booking anyone
- What the guarantee covers, and for how long
- Whether a trained technician does the job
- How soon you can use it again
- A fixed quote, and whether VAT is included
Landlords, agents and businesses in Newcastle
If you manage property in Newcastle, we’ll quote for several properties at once. Just send pictures for each address and we will come back with a combined price.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
FAQs for Newcastle
Will the price change on the day?
Your quote covers the damage in the pictures. Anything extra is discussed before we begin.
Can I add another job to the visit?
Of course, and it usually saves money. Just add the extra items to your photos and you’ll get one combined price.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
Can you quote from pictures?
Nearly always. If photos don’t show enough, we’ll ask for another angle.
Do you cover Newcastle?
Yes. We work across the UK and travel to Newcastle and the rest of Down. Send photos and we will quote, or call 0345 017 0787.
Is it OK to have pets in the house?
We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.
What do you need from me?
Photos of the damage, a picture of the entire tiled area and your postcode. After that, we just agree a date.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in Newcastle.
Our work in Newcastle
Newcastle is about 12 miles east of Newry, in Down. Jobs in Newcastle are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day.
All of BT33 is covered. Close by, we cover Downpatrick (11 miles north-east), Newry (12 miles west), Ballynahinch (14 miles north), Banbridge (16 miles north-west) and Lisburn (21 miles north). If you are somewhere remote, call first so we can plan the visit.
Local landmarks in Newcastle
Our customers here include homes close to St Mary's Primary School, Slieve Donard Hotel and Shimna Integrated College. Nearby too are Tollymore Forest Park (1 mile west) and Newcastle Presbyterian Church (0.5 miles south). Further afield, we also cover the area around The New Castle (0.8 miles south). Green spaces nearby include Murlough Nature Reserve.
Honest limits
A repair isn’t always the answer, and we’ll tell you before we start. Repairs will not solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think.
Surfaces we repair
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
- Porcelain tiles
- Marble
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
About our accreditations · Every repair comes with a one-year guarantee.
