Sunderland · England

Shower Tray Repair for Concord homes

Shower tray chip, crack and scratch repairs and resurfacing in Concord, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • A damaged area around the waste
  • Cracks running from the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for Concord homes

Where we work around Concord

Concord is about 1 mile north of Washington, in Sunderland. Whether you’re in the middle of Concord or on the outskirts, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. We cover 75 places across Sunderland. We work right across the region, from Concord to Newcastle upon Tyne (7 miles away).

Every address in NE37 and NE38 is covered, from the main roads to the quietest streets. From Spout Lane, Coach Road and Manor Road or a nearby road, a technician can come to you. With the A195 and A1290 close by, Concord is simple for us to get to. We also cover the places around Concord: Usworth (1 mile north-west), Albany (1 mile south-west), Washington Village (1 mile south), Blackfell (1 mile south-west) and Springwell (1 mile west). Further out, we also cover Sunderland (5 miles east), Houghton-le-Spring (5 miles south), Sunniside (6 miles east), Fulwell (6 miles east), Hendon (6 miles east) and Ford (4 miles east).

Around Concord

Our clients here include homes close to Usworth Colliery Primary School, St Michael's and All Angels Church and Washington Academy. The nearest railway station is Heworth station, roughly 2.9 miles north-west of the centre. Other landmarks nearby include Galleries Shopping Centre (1 mile south) and Bowes Railway (1.6 miles west). Open spaces near Concord include WWT Washington.

Map of Concord © OpenStreetMap contributors

Shower tray repair in Concord, done in place

A worn or stained tray can be resurfaced, giving it a fresh, even finish. Common call-outs are for a tray that flexes and damage from a refit or building work, in stone resin, enamelled steel and ceramic.

Big or small, you get the same one-year guarantee in Concord and across Sunderland.

Before and after: an old shower tray refinished by Surface Doctor
Location
Concord (NE37, NE38)
Area hub
Sunderland
Guarantee
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Repair or replace: which is better?

Replacing a tray normally involves taking out the enclosure and tiles, relaying the base and re-tiling. Repairing or resurfacing the tray keeps all of that in place. Repairs from £95, with every job priced individually. What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed quote from your photos, so there are no surprises on the day.

Why choose Surface Doctor in Concord

  • We leave the room as we found it
  • Nothing taken out or refitted
  • Work done at your home or business
  • Colour mixed on the day to match

Read our full price list.

Landlords, agents and businesses in Concord

We carry out planned and one-off repairs for housing associations and facilities teams in Sunderland and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

What a repair cannot fix

Not everything can be repaired, and we’ll tell you before we start. Repairs will not solve:

  • Multiple cracks across the tray
  • Damage below the tray that needs a builder
  • A tray that flexes because it was never properly supported

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Acrylic
  • Cast iron
  • Enamelled steel
  • Stone resin
  • Ceramic

Prices and what affects them

Prices start from £95. We don’t charge extra for travel to Concord. The price comes down to:

  • Where the damage is and how we get to it
  • How many items we do on one visit
  • What the surface is made of
  • How many areas need work

Our prices are the same across the UK, so there’s no premium for Concord. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Send pictures for a quote

A couple of clear pictures is all it takes. It helps if you send:

  • A coin or ruler next to the damage for scale
  • Natural light rather than flash
  • The material, if you know it
  • Your postcode, so we can check dates

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire shower tray, we can price the job without visiting.

Concord: your questions answered

Does someone need to be in?

Someone needs to let us in and show us the job. You do not need to watch us work.

Is there a guarantee?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

Can you resurface a whole tray?

Yes. We can resurface the entire tray for a fresh finish without removing it.

Is repairing better than replacing?

Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.

What happens if you find more damage?

The price is fixed for what the pictures show. If there’s more, we’ll tell you before starting.

Can a cracked shower tray be repaired?

Typically, as long as it does not flex. The crack is reinforced, filled and refinished.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Can I get a quote without a visit?

Usually, yes. A close-up and a wider photo are enough to give a fixed price.

What your shower tray is made of matters

Acrylic

Acrylic trays are lighter and slightly flexible, so good support matters. We repair cracks and scratches.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. A flat, solid base is essential, and repairs are matched to the gel coat.

When to call us in Concord

Most cracked trays are trays that flex: if a tray wasn’t bedded on a solid, even base, every shower puts strain on it. Dropped bottles cause most chips.

Most people get in touch after spotting something like this:

  • Chips or cracks by the plughole
  • A tray that creaks or moves underfoot
  • Snagging damage in a new bathroom
  • A crack across the base

Comparing quotes

  • How changes to the job are handled
  • Who turns up on the day
  • Aftercare advice
  • Whether they match the colour on site

Choosing a repair company

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

What happens on the day

Arrival times are agreed in advance. Once we are there, the work takes a few hours for a repair, longer for a full resurface in most cases. We leave the room clean and you’ll know when it can be used.

  1. First we check the tray is solid and work out why any crack happened.
  2. The damaged area, or the whole tray, is cleaned and prepared.
  3. We fill and strengthen any chips or cracks and sand them smooth.
  4. The repair is colour matched, or the entire tray gets a new finish.
  5. Once cured, typically by the day after, you can use the shower.

Before we arrive

  • Point us to the nearest place to park
  • Let the surface dry out before the visit
  • Tell us about parking, stairs or access

Getting a price

A quote takes minutes to ask for: photograph the damage, then the whole shower tray, add your postcode and send them over. You’ll get a fixed price, not an estimate.

Get a free quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.