Medway · England

Shower Tray Repair in Twydall

Shower tray chip, crack and scratch repairs and resurfacing in Twydall, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damage from a refit or building work
  • Chips on the edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in Twydall

Shower tray repair in Twydall without replacing anything

The first thing we do is check the tray: if it flexes underfoot, the cause needs sorting before any repair, or the crack will come back. We’ll explain what we find. Our repair technicians work on enamelled steel, ceramic and acrylic, and the jobs we see most are chips caused during fitting and scuffs and light scratches.

We stand behind the work with a one-year guarantee, so you’re not left on your own once we’ve gone.

Before and after: an old shower tray refinished by Surface Doctor
Area
Twydall (ME8, ME7)
County
Medway
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026

When to call us in Twydall

Stone resin trays are rigid, so they crack rather than bend if the floor beneath them is not flat and fully supported. Timber floors that move can cause it too.

Most people contact us after spotting one of these:

  • A tray that looks tired however much you clean it
  • Edge chips from dropped bottles
  • A damaged area around the waste
  • Scratches from cleaning or grit

What your quote should include

  • How the colour is matched
  • The length of the guarantee and what it covers
  • Whether the price covers travel
  • When it can be used again

Choosing a repair company

Looking after it afterwards

A little care keeps the finish looking good. We recommend:

  • Replace failing sealant promptly
  • Rinse the tray after each shower
  • Store bottles off the tray
  • Clean with washing-up liquid and a soft cloth

Rinse the tray after use, clean with mild cleaners, and keep an eye on the sealant so water can’t get underneath.

Stop using the shower if the tray is cracked. Water may be getting under the tray, and the damage below isn’t visible.

Covering Twydall

Twydall is about 1 mile east of Gillingham, in Medway. Whether you’re in the middle of Twydall or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in all 68 towns and villages in Medway. You can also see our page for London, about 31 miles away.

Jobs in ME8 and ME7 work the same way as everywhere else we cover. From Pump Lane, Blean Road and Herne Road or anywhere nearby, we can come to you. Twydall is on the A2, so it’s easy for us to reach. Neighbouring places we cover include Gillingham (1 mile west), Lower Twydall (1 mile north), Grange (1 mile north), Wigmore (1 mile south) and Darland (1 mile south-west). We also work in nearby towns such as Chatham (3 miles south-west), Rochester (4 miles west), Strood (5 miles west), Lordswood (3 miles south-west), Hoo St Werburgh (4 miles north) and Chatham Waterfront (3 miles west). Twydall is one of the larger places we cover in Medway.

Landmarks near Twydall

Our customers here include homes close to Twydall Primary School and Nursery, Rainham Mark Grammar School and Riverside Country Park and the streets around them. Also close by are The Three Mariners pub (0.9 miles east), Holy Trinity Church (within half a mile west) and Howard School (0.8 miles south-east). For rail, the closest station is Rainham (Kent) station, about 1.2 miles south-east. Further afield, we also cover the area around Upnor Castle (3.4 miles north-west) and Six Poor Travellers House (3.7 miles west). For a walk, there’s Bishop Saltings and Boxley Hills.

Map of Twydall © OpenStreetMap contributors

Can I fix it myself?

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

What happens on the day

On the day itself, there is little for you to do. Let us in and show us the room, and we’ll get on with it. The job generally runs to a few hours, or most of a day for a full resurface, tidy-up included.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. Next we clean and prepare the tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. The repair is colour-matched, or the whole tray gets a new finish.
  5. The tray is left to cure and can typically be used the day after.

Preparing for the visit

  • Keep pets and children out of the room while we work
  • Avoid using the area for a few hours before we arrive
  • Clear toiletries, mats and anything else from around the area

Getting a price

If you are in Twydall and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a free quote

Related advice

Different materials, different repairs

Acrylic

Acrylic is light and warm to the touch, but it relies on good support. Repairs to cracks are reinforced from the back.

Stone resin

Stone resin trays are heavy and rigid with a gel-coat finish. Poor support underneath leads to cracks, and chips are filled and matched to the surface.

Twydall: your questions answered

Will there be a smell?

It depends on the job, but frequently a little. Open windows and an extractor fan help, and it soon fades.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we will do the rest.

Which areas do you work in?

Across the UK, so Twydall is covered. Our prices are the same everywhere.

Is a cracked shower tray safe to use?

We would stop using it until it’s repaired, in case water is getting through.

What happens once I’ve sent photos?

We review the photos and send a fixed quote with dates.

Is it worth repairing rather than replacing?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Can landlords book you?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Medway.

What shower tray repair costs

Prices start from £95. There’s no area surcharge for Twydall. What changes the price is:

  • The size and number of damaged areas
  • How many items we do on one visit
  • What kind of damage it is
  • Whether old repairs or coatings need taking off

Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

How to get a fixed price

You can normally get a fixed price without us visiting. To make it quick:

  • Whether it’s been repaired or coated before
  • A coin or ruler next to the damage for scale
  • Daylight if possible, and no flash reflection
  • Where you are, by postcode

The quickest way to a price is to send two or three photos through our quote form or call us. We will say immediately whether it can be repaired.

When a repair is not the answer

We will not take on work that will not last, so here’s what a repair cannot put right:

  • A tray that flexes because it was never properly supported
  • Plumbing leaks under the tray
  • Multiple cracks across the tray

If in doubt, send pictures and we will say what we think before you book.

What we work on

  • Ceramic
  • Acrylic
  • Enamelled steel
  • Cast iron
  • Stone resin

Repair or replace in Twydall?

The tray is usually the last thing fitted and the first thing tiled up to, so taking one out disturbs a lot. Repairing it avoids that disruption. Prices start from £95. Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Why Twydall clients choose us

  • Usually one visit, start to finish
  • CHAS, Constructionline and SafeContractor accredited
  • Work done at your home or business
  • Rooms protected and left tidy

Take a look at our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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