County Durham · England

Tile repair in Benfieldside, County Durham

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Benfieldside and across County Durham. Send photos for a free, fixed quote.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Benfieldside?

Questions from Benfieldside

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

What happens next?

We check the damage, the material and your postcode, then reply with a quote with dates.

What if the damage is worse than the photos show?

The price is fixed for what the pictures show. If there’s more, we’ll tell you before starting.

Is it worth repairing rather than replacing?

Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

How soon can you come?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

How do I get a price for tile repair in Benfieldside?

Repairs from £95. Because every job differs, we price from pictures. You’ll get a fixed figure before you book.

Do the materials smell?

There can be some smell while we work, which is why we ventilate. It fades as everything cures.

Tile repair at your home in Benfieldside

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so you do not need to find a spare. Typical jobs include cracked floor tiles and chips from dropped pans and tools, across natural stone & granite, floor and wall tiles and ceramic tiles.

The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Benfieldside (DH8)
Region
County Durham
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Prices and what affects them

Repairs from £95. You won’t pay by the hour. The price is based on:

  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear
  • How easy the damage is to reach
  • How many areas need work

What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before booking.

How to get a fixed quote

A couple of clear pictures is all it takes. Try to include:

  • Daylight if possible, and no flash reflection
  • Any details about the material
  • A wider photo showing the whole tiled area
  • A coin or ruler next to the damage for scale

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job without visiting.

Do you need tile repair in Benfieldside?

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Contact us if you’ve noticed any of these:

  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Cracked floor tiles

Before booking anyone

  • Whether a trained technician does the job
  • How the colour is matched
  • Whether there are any call-out or travel charges
  • How your room will be protected

How to compare quotes

Covering Benfieldside

Benfieldside is about 1 mile north-west of Consett, in County Durham. Wherever you are in the DH8 postcode area, we carry out the work at your property. Benfieldside is one of 329 places in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 12 miles away.

Jobs in DH8 are booked in the same way as anywhere else. You’ll find streets such as York Road, Woodlands Road and Cutler's Avenue, all of which we cover. Main roads around Benfieldside include the A694, so getting to you is simple. Neighbouring places we cover include Shotley Bridge (1 mile north-west), Bridgehill (1 mile south-west), Shotley Grove (1 mile south-west), Blackhill (1 mile south-east) and Consett (1 mile south-east). Larger places within reach include Durham (13 miles south-east), Spennymoor (15 miles south-east), Chester-le-Street (11 miles east), Stanley (7 miles east), Crook (12 miles south) and Birtley (12 miles east).

Around Benfieldside

We visit homes around Crown and Crossed Swords pub, Blackhill and Consett Park and Shotley Bridge Primary School, among other places. Nearby too are Church of St Cuthbert (within half a mile north) and Consett Academy (1.9 miles south). Nearby you’ll also find Shotley Bridge Hospital (0.5 miles east). Green spaces nearby include Currock Hill.

Map of Benfieldside © OpenStreetMap contributors

Landlords, agents and businesses in Benfieldside

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will arrange it.

What a repair cannot fix

Some jobs are not right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before booking.

Materials we work on in Benfieldside

  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Floor and wall tiles
  • Natural stone & granite

Should I try a DIY kit first?

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

Repair or replace in Benfieldside?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Compared with replacing, repairing normally costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Why book with us

  • Most jobs done in one visit
  • Accredited with CHAS, Constructionline and SafeContractor
  • Work done at your home or business
  • Same prices wherever you are

Read our full price list.

What we do, step by step

From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes a few hours, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Open a window if you can
  • Plan for the room to be out of bounds to pets and children
  • Mention any parking restrictions or tricky access

Ask for a price

A quote takes minutes to ask for: photograph the damage, then the whole tiled area, include your postcode and send them over. You will get a fixed price, not an estimate.

Get a fixed quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.