County Durham · England
Tile repair in Birtley, County Durham
We travel to Birtley for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips from dropped pans and tools
- Damaged tile edges
Birtley: your questions answered
Can you redo someone else’s repair?
In most cases. We remove the old repair before doing a new one, so let us know about it.
What does tile repair cost?
Repairs from £95. We give a fixed quote based on pictures of the damage. Send a close-up of the damage and a wider photo with your DH3 postcode.
Can tenants book a repair?
We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Do you cover Birtley?
Yes. We work across the UK and travel to Birtley. Send us photos for a fixed quote, or call 0345 017 0787.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
What happens once I’ve sent pictures?
We check the damage, the material and your postcode, then reply with a quote with dates.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners across County Durham.
About our tile repair in Birtley
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Our technicians work on floor and wall tiles, ceramic tiles and natural stone & granite, and common reasons people contact us are cracked floor tiles and discontinued tiles you can’t replace.
Every repair is covered by our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Birtley (DH3)
- County
- County Durham
- Warranty
- One year on every repair
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Repair or replace in Birtley?
Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. We do not add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Birtley clients choose us
- A fixed quote before you book
- We leave the room as we found it
- Repair technicians who travel to you, UK-wide
- Everything repaired in place
Read our prices page.
For landlords and businesses
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
More services for Birtley
Honest limits
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly.
What we work on
- Floor and wall tiles
- Marble
- Natural stone & granite
- Ceramic tiles
- Porcelain tiles
When to call us in Birtley
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Keep an eye out for any of the following:
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
- Damaged tile edges
What your quote should include
- Whether the colour is mixed to match
- What happens if they find more damage
- Whether the price is fixed and includes VAT
- Whether cleaning and preparation are in the price
What tile repair costs
Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:
- The material and finish
- How many areas need work
- What kind of damage it is
- Previous DIY repairs that have to come out
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.
Quotes from your pictures
Phone pictures are fine. Ensure they show:
- Any details about the material
- Any earlier repairs or coatings
- A coin beside the damage so we can judge size
- Natural light rather than flash
We price from pictures so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
The process
We agree an arrival time beforehand, so you know when to expect us. On site, it takes a morning or an afternoon for most jobs. We leave the room clean and you’ll know when it can be used.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Plan for the room to be out of bounds to pets and children
- Let us know about parking or access
- Clear the area around the damage
How to get a price
Most customers in Birtley get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Advice
Can I fix it myself?
Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
Birtley and nearby
Birtley is about 2 miles west of Washington, in County Durham. Whether you’re in the middle of Birtley or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Birtley is one of 329 towns and villages in County Durham where we work. We work right across the region, from Birtley to Newcastle upon Tyne (7 miles away).
Jobs in DH3 work the same way as everywhere else we cover. From Rutland Square, Primrose Terrace and Woodbine Terrace or anywhere nearby, we can come to you. If you’re just outside Birtley, we cover Oxclose (1 mile east), Lambton (1 mile south-east), Ouston (1 mile south-west), Rickleton (2 miles south-east) and Washington (2 miles east). Further out, we also cover Durham (8 miles south), Consett (11 miles west), Spennymoor (14 miles south), Seaham (10 miles south-east), Chester-le-Street (3 miles south) and Peterlee (13 miles south-east).
Landmarks near Birtley
Our customers here include homes close to Ravensworth Terrace Primary School, Lord Lawson of Beamish Academy and Church of St John the Evangelist, among other places. The nearest railway station is Chester-Le-Street station, roughly 3 miles south of the centre. Well-known places in the area include Bowes Railway (1.7 miles north) and Chester-le-Street (2.6 miles south). Green spaces nearby include WWT Washington.
About our accreditations · Every repair comes with a one-year guarantee.
