Stoke-on-Trent · England

Tile repair in Bentilee, Stoke-on-Trent

Our repair technicians come to Bentilee for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Bentilee

How we handle tile repair in Bentilee

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there is no need to hunt for a matching tile. Typical jobs include cracked floor tiles and drill holes from removed fittings, across natural stone & granite, marble and porcelain tiles.

A one-year guarantee comes as standard, so you’re covered after the visit. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Where
Bentilee (ST2)
Region
Stoke-on-Trent
Warranty
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026

When a repair isn’t the answer

Some jobs aren’t right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

What we work on

  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles

When to call us in Bentilee

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Signs it’s time to call us include:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges

Comparing quotes

  • If travel is included in the price
  • The length of the guarantee and what it covers
  • What preparation is included
  • When it can be used again

Choosing a repair company

How we price tile repair

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • Doing more than one item at once
  • Previous DIY repairs that have to come out
  • Access to the area
  • How hard the colour is to match

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.

How to get a fixed price

The better the pictures, the more accurate the price. Here’s what helps:

  • Any earlier repairs or coatings
  • One sharp close-up of the damage
  • Any details about the material
  • A coin or ruler next to the damage for scale

Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and you’ll get a fixed quote back. There’s no charge for the quote and you’re under no obligation.

How it works

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, carry out the work and clear up. Allow a morning or an afternoon from start to finish. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Move bottles, mats and clutter away from the area
  • Avoid using the area for a few hours before we arrive
  • Let us know which floor the room is on

Ask for a price

If you are in Bentilee and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Related advice

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

Where we work around Bentilee

Bentilee is about 2 miles east of Stoke-on-Trent, in Stoke-on-Trent. Jobs in Bentilee are booked in like any other job: a fixed quote from pictures, then a visit to do the work. Bentilee is one of 59 towns and villages in Stoke-on-Trent where we work. You can also see our page for Manchester, about 32 miles away.

Our repair technicians cover all of the ST2 postcode area and the streets around it. Streets in the area include Canary Road, Dividy Road and Ruthin Road, and we cover them all. If you’re just outside Bentilee, we cover Abbey Hulton (1 mile north), Cliffe Vale (1 mile south-east), Bucknall (1 mile north-west), Stoke-on-Trent (2 miles west) and Shelton (2 miles west). Larger places within reach include Burslem (3 miles north-west), Stoke-upon-Trent (3 miles west), Tunstall (5 miles north-west), Smallthorne (3 miles north-west), Dimsdale (4 miles west) and Porthill (4 miles north-west).

Landmarks near Bentilee

Typical jobs here are in homes near Discovery Academy, Maple Court Academy and St Stephen's Community Church, among other places. The closest station to Bentilee is Longton station, about 1.6 miles south. Further afield, we also cover the area around The Potteries Centre (2.3 miles north-west) and North Staffordshire Royal Infirmary (3.1 miles west). The countryside around Bentilee includes Westport Lake and Hem Heath Woods.

  • Local facilities include Abbey Green (2 miles north)
Map of Bentilee © OpenStreetMap contributors

Questions from Bentilee

Can you repair a cracked floor tile without replacing it?

Often, yes, if it isn’t loose.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit usually costs less than separate visits. Include pictures of each item.

Do you come to Bentilee?

Yes. We work across the UK and come to Bentilee. Send photos and we’ll quote, or call 0345 017 0787.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Will it make a mess?

No. The work area is masked and covered, and we take our waste away with us.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before.

What happens once I’ve sent pictures?

You get a fixed price and available dates. If we need another angle, we will ask.

Landlords, agents and businesses in Bentilee

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. We charge the same wherever you are, so there’s no premium for Bentilee. What changes the price is the job itself: the material, the amount of damage and how many items.

Why book with us

  • We leave the room as we found it
  • Colour mixed on the day to match
  • No extra charge for your area
  • Straight answers about what a repair can do

See our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.